Trust & Leadership Styles
According to Patrick Lencioni, this is the single foundational element without which great teamwork cannot occur.
Trust
The name of the Feedback Model
SBI
A pattern of employee performance that is consistently below expectations, with no improvement despite receiving feedback is called this.
Chronic Performance Issue
This is what should NOT go in the Delegation Funnel
How to do the Task
Building Trust requires the manager to demonstrate this key behavioral attribute
Vulnerability
One of the three trigger reactions someone can have towards feedback
Identity Trigger (Truth Trigger/ Relationship Trigger)
Name two areas of performance issues/concerns that should be escalated to HR
Safety, Harassment, Disability, Leave, Pay or Job Changes, Policy violation, Accomodations
True or False: Employees should drive agendas for the 1:1s
True
The names of the six leadership styles.
Directive, Visionary, Affiliative Style, Participative, Pacesetting, Coaching
The number of steps in the SBI process for good feedback
4
The three questions to ask when diagnosing a performance issue
Do they know What to do, How to do it, Do they Want to do it
The author of the book 'Five Disfunctions of a Team'
Patrick Lencioni
Without trust, “delegating” often feels like this negative behavior instead
'What is 1 thing I am doing to support you that is working?' is part of what type of conversation?
10 minute conversation
One of the best forms of performance documentation
Email recap with the employee
True or False: It is more important to spend time managing low performers than high performers
False
The X model places the JOB at the intersection of the individual's maximum contribution and this.
Maximum satisfaction
The name of the quadrant in the Radical Candor model that shows High Care but Low Assertiveness
Ruinous Empathy
False
The key finding from Project Aristotle to predict team effectiveness
Psychological Safety