Why We Act the Way We Do
This term describes the biological influences on personality, including genetics and inherited talents.
What is nature?
This term means an employee’s consistent failure to appear at work.
What is absenteeism?
This True Colours personality enjoys challenges, takes risks, and feels comfortable with uncertainty.
What is Orange?
These two letters represent emotional intelligence quotient.
What is EQ?
This is the art of influencing human behaviour to accomplish a mission or goal.
What is leadership?
Family, culture, and upbringing are examples of this influence on behaviour.
What is nurture?
This term describes employees leaving an organization and needing to be replaced.
What is turnover?
This True Colours personality values structure, dependability, duty, and organization.
What is Gold?
A leader recognizes that their frustration is affecting how they speak to employees. This emotional intelligence component helps them notice it.
What is self-awareness?
This is the process of effectively employing human and non-human resources.
What is management?
This is the collection of social and power systems that limits, protects, and guides our actions through laws, regulations, and expectations.
What is society?
Job performance includes these two aspects of the work someone produces.
What are quantity and quality?
A person enjoys investigating problems, reasoning through ideas, and exploring scientific information. This is their best match in the True Colours model.
What is Green?
A captain feels angry after a mistake but pauses and responds calmly. This component helps them control their reaction.
What is self-regulation?
A leader seeks ideas from employees with different backgrounds and perspectives. Which leadership characteristic does this demonstrate?
What is being inclusive?
An employee declines a promotion that requires moving because their children are settled in school. Identify the influence on their decision and explain the connection.
Family: family commitments can influence career decisions and willingness to relocate.
These are the three contributing factors to job performance identified in the lesson.
What are ability, support, and effort?
Identify both Big Five traits: one describes being cooperative and trusting, while the other describes being responsible and careful.
What are agreeableness and conscientiousness?
A manager tries to understand how an overwhelmed employee feels before responding. Identify the component and explain why it helps.
Empathy: understanding another person’s feelings helps the manager respond appropriately and support the employee.
One supervisor maintains schedules and quality standards. Another inspires employees to support a new direction. Which example mainly demonstrates management, and which mainly demonstrates leadership?
Maintaining schedules and standards demonstrates management. Inspiring support for a new direction demonstrates leadership.
One employee prefers detailed instructions, while another prefers independence. Explain how an effective manager should respond to these differences.
Recognize individual differences, discuss each employee’s needs, and adapt the amount of direction while maintaining clear expectations.
A skilled employee works hard but lacks proper equipment and clear instructions. Identify the weakest performance factor and suggest two improvements.
Support: provide appropriate equipment and clarify expectations. Also accept constructive feedback or necessary resources.
A manager says, “Blue personalities are the best employees, and everyone belongs to only one colour.” Identify both errors.
No colour is superior, and people can show characteristics of more than one colour, including a strong secondary colour.
Name all five components of emotional intelligence from the lesson.
What are self-awareness, self-regulation, motivation, empathy, and social skills?
A company facing a major restructuring needs both leadership and management. Explain one contribution each makes.
Leadership provides inspiration and direction through change. Management provides planning, organization, and control to maintain operations and carry out the change.