Policies & Compliance
Why is dress code important?
It makes a good first impression.
How often should staff vehicles be inspected? And by who?
Every quarter and by a supervisor
From these questions, which are not appropriate to ask during a job interview and why?
a. How did you hear about us?
b. How old are you?
c. Do you have family member who work at villa?
d. How many children do you have?
e. Are you willing to change diapers?
b. How old are you?
d. How many children do you have?
What is a no call now show?
When a staff does not show up to work for 3 consecutive days and they do not communicate with supervisor.
What are Villas core values?
Integrity
Courage
Respect
Innovation
Perseverance
What type of shoes are not allowed at Villa?
Open toes shoes, crocs, shoes with no backs, shoes that are unsafe.
Who’s responsibility is it to turn in staff’s car insurance and driver’s license when they expire? And how often should they be turned in and to who?
It staffs responsibility to turn in their car insurance and DL to their supervisors and its supervisor’s responsibility to turn it in to transportation before they expire.
If you are interviewing someone via zoom and they refuse to turn on their camera, what should you do?
Reschedule
What are the consequences of a no call no show?
Termination
What is Villa’s mission?
To offer love, care, and hope to individuals with intellectual/ developmental disabilities and their families.
Why is the Zero Tolerance Policy important?
It ensures the health and safety of our participants.
What is Villas ICE protocol?
No one is allowed look through our files, ask for students, participants or staff, or come on campus without a warrant signed by a judge.
Are supervisors always, right?
No, supervisors are human
If someone from a different department sends you an email requesting your input on something, how long should you wait to get back to them.
As soon as possible or by the end of the day. If you do not have time to email them by the end of the day, please be courteous and email them saying that you received their email and will get back to them soon
9, Occupational Therapy, Speech and Language, Student Services, Dimensions Day Program, Community Integration Program, Adult Day Program, Employment Services, Independent Living Services, Adult Residential Program
Names 5 types of abuse.
Physical abuse
mental suffering
neglect
financial abuse
abandonment
isolation
How long do you have to report an SIR and how long do you have to submit the written report?
ASAP, 24 hours to call it in and 48 hours to turn in the written report.
What is accountability?
Willingness to accept responsibility for one’s actions, decisions, and outcomes.
If someone tells you a rumor, what should you do?
a. ask for more information
b. tell your work bestie
c. tell them you do not want any part of it
d. Tell them you do not want any part of it.
d. Tell them you do not want any part of it.
If you need a meeting space, who would be able to help you?
Letty or Nicole, email them to book a room
What are the consequences for someone who is found guilty of abuse?
From this list what is considered an SIR?
A. Participant left their lunch at home
B. participant did not take their morning medication
C. participant mentioned they are not getting dinner at home.
D. Participant has a bad attitude
B. participant did not take their morning medication
C. participant mentioned they are not getting dinner at home.
You forget to update staff about their new schedule and they show up to the wrong site. Do you?
a. Tell staff you did send them their schedule.
b. Apologize and own up to your mistake.
c. Blame your busy schedule.
b. Apologize and own up your mistake.
You and a coworker are assigned to work together on an important project. Your coworker misses their deadlines and is constantly late to your meetings. What would you do in this situation?
Talk to your coworker about your concerns, they may need help or going through something. If that does not fix the situation talk to your supervisor.
If you need to get in contact with someone from the following departments, who would you contact?
HR
Finance
Transportation
The School
Residential
ADP
Dimensions
CIP Pasadena and WR
ILS Pasadena and WR
Employment services Pasadena and WR
Employment Services Specialist