RESIDENT RIGHTS
Every resident has the right to be treated with this, regardless of age, background, beliefs, or condition
What is dignity and respect?
Doing what is right and fair when providing care is part of a CNA's ethical responsibility.
What is ethical behavior?
Intentionally hitting, kicking, pushing, or slapping a resident is an example of this type of abuse.
What is physical abuse?
This federal law protects a person's private health information.
What is HIPAA?
The specific duties a CNA is legally trained and authorized to perform are called the CNA's what?
What is scope of practice?
A resident has the right to make decisions about their own care. This is known as the right to what?
What is choice?
A CNA treats every resident with compassion and respect regardless of personal opinions or differences. What ethical principle is demonstrated?
What is respect for dignity and worth?
Failure to provide necessary care or services to a resident is known as this.
What is neglect?
A CNA should keep resident information this way unless disclosure is authorized or permitted.
What is confidential?
A CNA should report significant changes in a resident's condition to this member of the healthcare team.
Who is the nurse?
A resident tells the CNA, “I don't want to take a shower today.” What should the CNA do?
What is respect the resident's right to refuse care and report the refusal according to policy?
A CNA does not like a particular resident because the resident is frequently demanding. The CNA begins avoiding the resident.
Is this ethical? Why or Why Not?
What is no—CNAs must provide appropriate care without discrimination or favoritism?
A CNA repeatedly calls a resident “stupid” and threatens to leave the resident alone if they don't cooperate.
What type of abuse could this represent?
What is emotional/psychological or verbal abuse?
A CNA tells a friend at the grocery store that a resident has cancer.
What is wrong with this?
What is a breach of confidentiality/privacy?
A CNA is asked to give a resident medication even though medication administration is outside the CNA's authorized duties.
What should the CNA do?
What is not perform the task and notify the nurse/supervisor?
A CNA closes the resident's door and covers the resident appropriately during personal care. What resident right is being protected?
What is privacy?
A CNA sees another employee sitting at the desk using a cell phone while residents are waiting for assistance.
What should the CNA recognize?
What is unprofessional and potentially unethical behavior that could compromise resident care?
A resident suddenly has unexplained bruises and becomes frightened whenever a particular caregiver enters the room.
What should the CNA do?
What is report the suspected abuse immediately according to facility policy?
A CNA posts on social media: “My favorite resident finally got to go home today!” The CNA does not use the resident's name.
Is this automatically acceptable?
What is no—resident information should not be posted or shared on social media without proper authorization?
A CNA documents that a resident was bathed even though the CNA forgot to provide the bath.
What serious issue does this create?
What is false documentation and a legal/ethical violation?
A resident complains that the food is cold. The CNA tells the resident, “You can't complain. You get what the facility gives you.” What resident right is the CNA failing to respect?
What is the right to voice complaints/grievances without fear of retaliation?
A CNA notices a coworker speaking disrespectfully to a resident. The coworker says, “Don't worry about it. Nobody will know.”
What should the CNA do?
What is protect the resident and report the behavior through the appropriate chain of command?
A CNA suspects a resident is being abused but has not personally witnessed the abuse.
Should the CNA wait until there is proof before reporting?
What is no—suspected abuse must be reported according to law and facility policy?
Two CNAs are discussing a resident's medical condition in a hallway where visitors can hear them.
What legal/ethical responsibility may they be violating?
What is protecting resident confidentiality and privacy?
A CNA notices a change in a resident's condition but decides not to tell the nurse because “it's probably nothing.”
What responsibility has the CNA failed to fulfill?
What is the duty to observe, report, and communicate changes in the resident's condition?