Money Problems
Competition
Unexpected Problems
Marketing
Customer Service
100

You accidentally price your lemonade too low and are barely making any profit. What will you do?

Example: We would raise the price by 10¢ and advertise that our lemonade uses fresh ingredients.

100

Your competitor lowers their lemonade price to 25¢ per cup. What will you do?

Example: We would keep our price the same but offer better quality and friendlier service.

100

It suddenly begins raining during your busiest hour. How will you save your business?

Example: We would move under cover and sell to people leaving the event.

100

A customer says your stand looks boring compared to others. How can you attract more people?

Example: We would add colorful decorations and larger signs.

100

Customers complain that your lemonade tastes too sour. How will you respond?

Example: We would adjust the recipe and offer free replacements.

200

You only have $5 left for supplies. What is the smartest way to use it?

Example: We would buy more lemons because we can't make sales without our main product.

200

Another lemonade stand copies your advertisement idea. What will you do next?

Example: We would create a new slogan and launch a new promotion.

200

You run out of lemons halfway through the day. What is your solution?

Example: We would buy more lemons immediately or temporarily sell smaller cups.

200

Very few people notice your advertisement. How can you improve it?

Example: We would move it to a busier location.

200

A customer asks for a refund. What do you do?

Example: We would give the refund to keep a good reputation.

300

Your stand loses money for two days in a row. How can you turn things around?

Example: We would lower expenses and create a special deal to attract more customers.

300

A nearby stand offers free cookies with every drink purchase. How can you compete?

Example: We would offer flavored lemonade or a loyalty punch card.

300

A customer accidentally spills lemonade near your stand. How will your group handle the situation?

Example: We would clean it up quickly and offer a replacement.

300

You only have 10 seconds to convince someone to buy your lemonade. What do you say?

Example: Fresh lemonade! Buy one, get one half off today only!

300

A customer leaves a bad review. How do you recover?

Example: We would apologize and ask how we can improve. Also, we can ask the people around us to leave good reviews. 

400

Customers think your lemonade is too expensive. How will you convince them to buy?

Example: Offer complementary snacks

400

A new lemonade stand opens directly next to yours. What is your strategy?

Example: Sell a new kind of lemonade that they don't (like purple or blue lemonade!)

400

Your biggest worker has to leave early. How will your team adjust?

Example: Ask a friend for help, or close down earlier. 

400

Your advertisement has the wrong price printed on it. How do you fix the problem?

Example: Create a handmade poster that displays the correct price

400

Two customers start arguing while waiting in line. How will you handle the situation?

Example: We would apologize and ask how we can improve.

500

An investor offers you $100, but wants 50% of your profits. Do you accept? Why or why not?

Example: I would not accept because giving away 50% of our profits is too much. We might make more money in the short term, but we would lose a lot of money later.

500

Everyone in town is talking about another stand instead of yours. How will you get attention?

Example: We would hold a lemonade challenge or giveaway to get attention.

500

A strong wind destroys your signs and decorations. What do you do?

Example: We would make simple replacement signs and use word-of-mouth advertising.

500

You must create a completely new advertising strategy overnight. What is your plan?

Example: We would use social media, free samples, and a special discount.

500

A loyal customer says they are thinking about buying from a competitor. How do you keep them?

Example: We would offer a loyalty reward and thank them for their support.

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