Before the interview
What should you bring to your interview?
A copy of your resume, ID
What should you do if you didn't quite understand the question?
Ask for clarification or ask them to repeat the question.
What does punctual mean?
You put on the same t-shirt for work all week because you don't think it looks that dirty. Is this appropriate?
No. Always wear a new, washed shirt or outfit to work.
Your supervisor is explaining to you how to do something. Should you listen or walk away?
Listen! It might be important information that can help you.
Before going to a job interview, you should research about the company. True or False?
True
Is it important to prepare a question or two to ask?
YES
Is it okay to hug the interviewer? Even if they are your friend.
NO
It is OK to mess around and horseplay with my co-workers. True or False?
False. You should focus on your work. You can talk to your co-workers on your break or after work. Keep your hands to yourself.
If a customer asks you a question, but you are not sure of the answer, what should you do?
Tell them "I am not sure, but I will get the answer for you. Please let me get my supervisor or co-worker to better assist you!"
To be prepared for the job interview, what can you do with family or friends before the interview?
Practice (mock interview)
What is a question that an interviewer might ask you?
-Tell me about yourself?
-What is a strength you have?
-What is a weakness you have?
-Why do you want the job?
If you don't feel confident, what should you do?
Fake it! Do your best! Practice! Prepare!
What is appropriate body language at an interview?
Eye contact, nod appropriately, lean forward, sit up, hands still
Your supervisor asks you to do a task at work, but you are not sure how to do it. What should you do?
Ask them to please teach you or show you how to do it
If you are going to be late to the interview, what should you do?
Call and let them know, apologize
How should you talk during your interview?
Shy and quiet OR clear, honest, and confident.
Clear, honest, and confident.
It is okay to wear pajama bottoms as long as you have a professional shirt on?. True or False?
False
Give an example of active listening.
not interrupting, nodding appropriately, leaning forward, eye contact, remembering what is said, providing feedback, asking questions
How should you speak in the workplace?
Respectful, professional, friendly, confident, kind
How should you dress for your job interview?
Professionally ex. nice pair of pants and shirt, or a dress and nice shoes
What does it meet to be well groomed?
Shower, brushed teeth, brushed hair, clean haircut, clean clothes
How should you greet your interviewer?
Say hello, give a handshake, smile and make eye contact
At work, someone drops something on the floor. You go over and help them to pick up the papers. Is that appropriate?
Yes. That is the polite and courteous thing to do!
How should you keep calm under pressure at work when you might be aggravated or stressed?
Never lash out at customers, co-workers or your supervisor. Do your best to remain calm. If you need to, step outside or into the breakroom for a minute to take deep breaths and calm yourself down.