Conversation Skills
Social Media Communication
Starting & maintaining a conversation
Ending a conversation
Handling disagreements & confrontations
100

If you ask someone a question and they don't ask one back, what should you do?

Answer your own question

100

How many times is it acceptable to request someone on Facebook?

One time

100

If Brittany is talking about fishing and Jamie starts talking about Star Wars, what is Jamie not doing?

Staying on topic

100

Before ending a conversation you need to give them what sort of explanation?

An explanation for why you need to leave

100

It is important during a confrontation/disagreement to keep your....

COOL! Stay calm, if you need a break take one and come back 
200

Whats wrong with one person hogging the conversation?

1. Its not a conversation, because it needs to go back and forth

2. You won't learn anything about the other person

200

T/F: It's okay to ask someone you just met for their snapchat?

False, get to know them first

200

T/F If someone is talking about sports and you know nothing about sports, should you..

A. Pretend to know about sports to be nice

B. Tell them you don't know about sports and change the topic

B- Never pretend to know about or like something that you don't- its okay to ask them questions about it for a little bit, but you want to find topics you both are interested in

200

T/F: It is okay to hang around after ending a conversation with someone?

No- Walk away 

200

What sounds better?

A. You don't listen to me

B. I feel like you have not been listening to me 

B- Use "I" statements to express feelings rather than "you" or accusing statements

300

Open ended questions are better than closed: Which of these is an open ended question?

1. Do you have Netflix?

2. What do you like to watch on Netflix?

2- You are able to learn more from the person because it is open to more discussion and details rather than just saying yes/no

300

How many times can you call and or text someone in a 24 hour period?

Twice, then you need to wait until they reach out to you

300

What is a question you could ask to start a conversation?

How was your weekend?

How are you doing?

How is your day going?

Did you catch the game last night?

ETC....

300

It's always night to exchange pleasantys when ending a conversation, what are some examples?

It was nice talking to you..

Hope to see you again soon..


300

T/F: It's important to apologize during confrontations and disagreements, even if you did nothing wrong

True- Its a common curtesy to apologize that the other person is feeling upset

400

What is a follow up question?

Asking someone a question about what they just said that's relevant to the conversation. It keeps the conversation flowing.

400

What should you do if someone asks for your friend's phone number?

Don't give them the number. Ask your friend if they are okay with this person having their number before handing it out.

400

Name an example of good body language when you are starting a conversation with someone?

Make sure your body is facing them.

Maintain eye contact.

Respect their personal space.

400

Video Question!

What is something that Jamie did wrong in this conversation?

He didn't exchange pleasantries.

He didn't give a reason for why he left the conversation.  

400

True or False. It's okay to agree to disagree

True. It's okay to disagree with someone. 

500

Video Question!

What is Jamie doing wrong in this conversation?

He is being a conversation hog.

500

You really want to talk to a friend about a movie you watched but it's 10:30 PM. What should you do?

Wait until tomorrow to talk to them.  

500

Video Question!

What is something that Brittany doing wrong in this conversation?

She didn't maintain eye contact. 

She didn't ask any follow up questions.

500

True or False. You should interrupt the person talking if you want to leave the conversation

False. You should wait for a pause in the conversation.

500

What should you do if the person you're having a conversation with gets uncomfortable or upset about a disagreement you are having?

Change the topic. Avoid bringing it up again in the future

M
e
n
u