Intake
Eligibility
Income
Calendar/Timeframes
Miscellaneous
100
Although this is requested at intake, it is not required that a household provide this in order for their application to be processed
What is their Social Security Numbers?
100
Name three LIHEAP eligible dwellings.
What are single family or multi-family homes, apartments, condo, town house, co-operatives, mobile homes, SROs, commercially licensed boarding houses, and some assisted living facilities.
100
This is the LIHEAP established priority for wage documentation.
What is 1) Paystubs, 2) Employer letter, and 3) W-2 when applying between January 1st and February 15th?
100
This is the last day to appeal to the local agency.
What is the last Friday in June.
100
The abbreviation is HECS.
What is High Energy Cost Supplement?
200
Copy of a bill with service address, a driver's license, copy of current lease, Tenant/Landlord form, verify something of a household.
What is the household's address?
200
Name three LIHEAP ineligible dwellings.
What are RVs, tents, campers, boats, cars/trucks, hotels/motels, hospitals, state institutions, shelters, jails/prisons, dorms/frats, condemned units, units without occupancy permits, illegally occupied units.
200
An IRS transcript is required from a self-employed person when this happens.
What is the taxes were self-prepared?
200
This is the timeframe of the winter moratorium.
What is November 15 - March 15?
200
This happens when an income producing member of the household moves to another address.
What is document the new address of the departed household member?
300
These are considered housing costs for homeowners.
What is Mortgage, insurance, and real estate taxes?
300
Name the three types of renters.
What are 1) Renters with a Subsidy, 2) Renters living in below market rent with in a Low Income Housing Tax Credit Building, 3) All Other Renters.
300
This tax form is completed to calculate real estate income.
What is a Schedule E?
300
This is the application COMPLETION date.
What is May 31st?
300
In addition to LIHEAP these programs automatically qualify households for utility rate discounts.
What are TANF, EAEDC, SNAP, MassHealth, SSI and Head Start?
400
This occurs when mailed documents are received by the agency in order to track the timeliness of processing.
What is date stamping?
400
When a person lives with and shares energy usage with one or more persons but is otherwise independent and self-supporting.
What is a Separate Economic Unit?
400
The LIHEAP allowable amount that is deducted from interest income.
What is $100.
400
This is the number of working days an incomplete notice must be sent by.
What is 25 days?
400
Name two instances where a LIHEAP payment is issued directly to the client.
What are when the heat is included in the rent, client has a non-LIHEAP contracted vendor, there is a shared heating system, when a client paid for a delivery that occurred at the very end of the program?
500
When a non-household member name is listed on a primary heating utility or deliverable fuel bill, this needs to be done on the LIHEAP software.
What is check off the appropriate box in the Vendor tab?
500
One of the actions an agency should take when a household is found to be living in a condemned unit, a unit without an occupancy permit and/or inoperable or hazardous heating sources
What is report the unit to the local board of health, issue a stop pay until the situation is remedied, and/or deny client's LIHEAP application.
500
The LIHEAP allowable deduction taken from a non-owner occupied rental income.
What is 40%?
500
This is how many working days an agency has to send a LIHEAP appeal decision letter to the client.
What is 20 working days?
500
Vendors are to submit billings by which date of each month?
What is the 15th?
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