NCPA Stats
Independents
Social Media
Pharmacy Facts
Know your LSM Solutions
100
The percentage of patients who tend to be non-compliant with their medication regimens.
What is roughly 50%? The Local Store Marketing Team offers the Outbound Calling and Texting program and the Pharmacy Health Smartphone App to help Retail Independent pharmacists aid their customers in staying on track with their medications. Outbound Calling and Texting allows pharmacists to automatically place calls or texts to customers who need to pick up their prescriptions. The smartphone app allows users to set medication reminders to take their prescription during the day and refill reminders to remind them when its time to call in a prescription.
100
Retail independent pharmacies represent what percentage of all retail pharmacies?
What is 38%? Local Store Marketing currently services nearly 1,000 independent pharmacy locations with their marketing needs!
100
The percentage of pharmacies who have a Facebook page.
What is 66%? The LSM team provides pharmacies with a social media service that helps pharmacy owners manage, post, and interact with their customers on Facebook.
100
The percentage of retail independent pharmacies that are located in an area with a population of 20,000 or less.
What is 53%? Local Store Marketing can help small pharmacies reach out and attract more customers in their community by using our flexible a la carte service model. Pharmacists can choose the marketing programs that make most sense for them and their store, which helps them effectively market to their customers.
100
The community best practice that a retail independent pharmacy can use to stay committed to patient's health and attract new patients to their store.
What is the Kid's Vitamin Club or the Vitamin Club for Adults 50+? By enrolling in this service, pharmacies get special pricing on Leader brand vitamins that they give out for free to enrolled patients.
200
The percentage of pharmacies that offer a telephone IVR service for their customers.
What is 31%? In addition to their IVR service on their telephone, retail independent customers can sign up for the In-Store radio and On Hold Messaging program through LSM. This service allows pharmacies to play custom music and messaging on their phone line while customers wait on hold!
200
The average number of hours a retail independent pharmacy is open each week.
What is 55 hours? The Local Store Marketing Smartphone App and Custom website service are great ways for customers to learn about the pharmacy and have access to prescription refills even after regular pharmacy hours!
200
The percentage of pharmacies who interact with their customers via Twitter.
What is 12%? Although not as popular as Facebook, LSM provides premium social media package services that allows retail independent customers to have a presence on both Facebook and Twitter!
200
These are some of the common services offered by retail independent pharmacies.
What are delivery, compounding services, Long term care, and patient charge accounts? LSM offers services like the custom website, social media services, and custom marketing services to help retail independents spread the word of their special services within the community!
200
The marketing program that provides customers with a branded, fresh marketing campaign to display in their store each month.
What is the Monthly Campaign service? This marketing kit provides stores with materials such as bag clippers, posters, flyers, and newspaper ads that are aligned to reflect seasonal health campaigns.
300
The number of times a independent pharmacist will consult with healthcare providers during any given day.
What is 7 times per independent independent? You can imagine these conversations are important and take up a lot of time. Local Store Marketing solutions are designed to have minimal upkeep and intervention from the pharmacist or pharmacy staff. LSM allows pharmacists a way to be active in marketing without having to commit a lot of time to it.
300
The 2012 NCPA stat for the number of full time workers the average retail independent pharmacy employed.
What is 10? Our Local Store Marketing programs do not require a lot of time to implement within the pharmacy. Because pharmacies do not have a lot of time or dedicated resources to commit to marketing, the Local Store Marketing solutions can be a perfect fit for a store tight on staff and budget.
300
What is the social media site that is expected to grow even further than Facebook and Twitter for retail locations?
What is Pinterest? The Social Media solution allows customers to choose up to three social media platforms of the pharmacy's choice to promote their brand!
300
The average number of prescriptions dispensed per day at a retail pharmacy?
What is roughly 200 prescriptions? Did you know that LSM offers a customized website solution and smartphone app solution to help customers submit their refills to their pharmacy electronically?
300
This is the only Local Store Marketing service that can be accessed for free by any Cardinal Health customer.
What is the Marketing Template Library? This online tool allows pharmacies to create their own custom marketing materials and print them for a small fee.
400
The percentage of pharmacists who offer patient adherence counseling to their patients.
What is 48% percent? The Local Store Marketing Outbound Calling Solution and Pharmacy Health Connect Smartphone app are both solutions that can help a pharmacist encourage patients to take their prescriptions according to their prescription regimen.
400
The average sales per retail pharmacy location for 2012.
What is nearly $3,900,000? Local Store marketing provides nearly a dozen different marketing services in an a la carte model to provide retail independents of any size the ability to customize a marketing program to fit their needs!
400
The number of patients said social media would affect their choice of healthcare provider.
What is 41%? It is increasingly important for a Retail Independent pharmacy to gain an online presence using social media! Luckily, Local Store Marketing offers a Social Media service to help pharmacists manage their social media presence.
400
The number of prescription refills that are submitted electronically.
What is 30%? LSM offers two convenient services to help retail independents accept electronic prescriptions: the custom website service and the Pharmacy Health Connect Smartphone app!
400
This service allows pharmacists to place up to 850 automatic phone calls per month to customers who need to pick up their prescriptions.
What is Outbound Calling and Texting? In addition to phone calls, the pharmacist can also collect phone numbers and send out texts to patients who have a prescription ready for pickup!
500
The number of Retail Independent pharmacies that have a electronic website presence.
What is 76%? Of those pharmacies, 63% allow patients to submit their refills online. Local Store Marketing offers both a service for customers just looking for a web presence and one for customers looking to accept online refills.
500
The average charge per prescription at a retail independent pharmacy.
What is $56.04? Retail Independent pharmacies can use the custom website service and social media service through Local Store Marketing to promote sales and specials going on within their pharmacy.
500
The percentage of adults ages 18-24 who will likely trust medical information that they see shared on a social media site.
What is 90%? Many younger patients are using social media as a way to obtain health information. Using social media is an effective way to get younger customers into a retail independent pharmacy. LSM services can help pharmacists post and publish information on their social media sites to help tap into this customer base.
500
The number of pharmacy owners who own two or more pharmacy locations.
What is 25%? Local Store Marketing offers multi-store discounts for most of their marketing solutions!
500
This marketing solution is customizable to each specific pharmacy. It allows customers to build and create an online presence that will specifically match their pharmacy.
What is the customized website service? Customers can choose a website with or without refill capabilities. Custom content can be created and managed specifically for the pharmacy and the services they offer. LSM is currently working to re-vamp our website program and provide a fresh appearance for all of our customers.
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