Investment Proposal / Fees
An advisor wants to change the strategy on a managed account that is not an MFAP. What is the process for doing so?
WMA 114187
An advisor wants to do a full close out journal from an Advisory Program account that includes equities and ETFs to a JPMCAP. What do they need to do?
WMA 113095
An advisor wants to link a trustee's individual bank account to a revocable trust account. Are they able to do so?
WMA 116379
WMA 114182
An advisor wants all the dividends and income paid out to the client's bank account. How do they set this up and how would they check that it is active once the request has been completed?
WMA 116428
WMA 114188
An advisor calls in about an incoming ACAT that was submitted and they want to add a comment to the request that is in Account Transfer Center. How do they go about doing so?
WMA 116277 & 115137
An advisor wants to link an additional chase bank account to a brokerage account. What is the process for doing so and where do they get the paperwork for client to sign?
WMA 114240
How does an advisor create an MFAP proposal?
WMA 114183
An advisor submitted an outgoing ACH and they are wanting to cancel it. The status is "Submitted to J.P. Morgan" but there is no "Reject" button in the request summary tab in money transfer. Can it still be canceled?
WMA 116302
An advisor wants to add a husband to his wife's RPG and also wants to add the wife's mother to the RPG account. Can this be done and if so how does he do it?
The wife also has a discount on one of her accounts in the RPG and the advisor wants to know if he needs to add the discount to the other accounts manually or if it will be automatically applied
WMA 116590
An advisor wants to transfer in an RMMA on the Chase bank side to a JPM IRA account. What is the process for doing so and is an account statement needed?
WMA 114331 & 115137
An advisor wants to set up a systematic buy on a managed account. How do they do this?
WMA 115134
Is an Estate account eligible for an MFAP account?
WMA 114028
An advisor submitted an IR ticket and it was kicked back saying they needed to add additional documents to the ticket but it has not been worked on since adding the required documents. The ticket is in "Returned" status. What does the advisor need to do in order to have the ticket worked on?
Advisor or ASC rep needs to click "edit" or "resubmit" button on bottom right hand corner of the ticket to reopen it and resubmit it for processing otherwise it will stay in limbo and be auto rejected after 30 days
WMA 117740
An advisor wants to add a 45% discount to a JPMCAP account. How do they do this and who needs to approve it?
WMA 116590 & 113068
An advisor wants to know if we can do an incoming ACAT from an individual account at contra firm to a Trust account with on trustee at JPM. Is this possible?
WMA 113921
An advisor wants to remove the primary account holder off of a joint account and make the secondary account holder the primary. What do they need to do?
WMA 115133
How does an advisor change the target allocation for funds in an MFAP model?
WMA 114195
A journal was submitted moving funds from an individual account to a joint account and the journal form was sent for docusign and signed the day after the journal. The journal was rejected and the advisor wants to know why it was rejected even though the client signed the journal form. Why was it rejected?
WMA 113095
An advisor says that a client is wanting to add certain investment restrictions to their managed account so those sectors are not invested in. What do they need to do and what is important to note when adding restrictions to an investment account? Also, what is the SLA?
WMA 114035
An advisor submitted an outgoing ACH in the amount of $5,000 from an account 4 hours ago at 12pm EST. The bank account it sent to is a same name chase bank account that has been used multiple times before with no issues and the bank account is still open and active. The cash was sitting in QWESQ sweep account. Why has money not been pushed out yet?
WMA 116286
An advisor wants to add a signer to an LLC account and also wants to keep the signer on file on the account. What do they need to do?
WMA 115133 & 114116
A single fund in an MFAP model has been terminated so it needs to be changed. How does an advisor change the fund within the MFAP model?
WMA 114189
An advisor submitted a request to add a bank account to client's brokerage account but they got a message in the audit trail of the WH ticket saying that a matching EZ forms must be submitted because it did not match the paperwork and the WH ticket is now in pending status. What does the advisor need to do to correct the mismatch and how can they unpend the WH ticket?
WMA 115221