Vocabulary
The skills you need to perform
What is: technical skills?
The leadership style where managers prefer to seek input into decisions
What is: democratic style?
A crucial skill that is judge by ones ability to communicate well both orally and in writing
What is: communication skills?
First-line manager
What is: supervise employees to make sure that work is performed correctly and on time?
Goals and objectives are established to _______ company actions.
What is: direct?
To alter existing organizational structures to become more competitive once conditions have changed
What is: restructuring?
The style managers exercise authority by rank in the organization, and let with subordinates know what's expected and steps in when there are mistakes made
What is: transactional style?
A skill that is used to save time like using email, and voicemail when managers are facing multiple demands on their time and has an increased workload
What is: time-management?
The manager that is responsible for the health and performance of the organization
What is: top manager?
Benchmarking involves comparisons to other organizations' practices and processes with the objective of learning and improvement in both _______ and _______.
What is: efficiency, effectiveness?
The process of establishing an overall
course of action
What is: strategic planning?
A free rein manager provides...
What is: no more guidance than necessary and lets subordinates make decisions and solve problems?
Interpersonal skills aka relational skills is the ability to...
What is: get along with and motivate other people and is critical for managers in mid-level positions?
The role of the middle manager is to...
What is: report to the top manager and oversee the activities of first-line managers or develop and implement activities and allocating the resources needed to achieve the objectives set by top manager?
The two activities of a manager's organization structure
A strategic planning that uses the company's strengths and weaknesses and its fit with the external environment
What is: SWOT analysis?
Autocratic Style
What is: manager who tends to make decisions without input and expects subordinates to follow instructions?
Managers at the top who are responsible for deciding what's good for the organization from the broadest perspective rely on...
What is: conceptual skills?
The manager that is involved in day-to-day operations..
What is: first-line managers?
Organizing activities into clusters and can be handled by certain individuals or groups
What is: specialization?
Product division
What is: a company is structured according to its product lines?
Transformational style
What is: style where managers mentor and develop subordinates and motivate them to achieve organizational goals?
You'll use technical skills extensively during...
What is: your early career?
The manager that scans the environment to plan and make decisions...
What is: top manager?
If goods move through several steps during a production, a customer might opt for a...
What is: process division?