LIFT
The Product
Process
Internal Communication
Miscellaneous
10

The minimum LIFT floor price

What is 550?

10
The new offering to allow PMCs the opportunity to pay a monthly fee instead of Pay per Lease.

What is Memberships?

10

The only field you are allowed to edit in Property Console

What is Contract Status

10

The first place to refer to when you have a product question or are stuck during an internal process

What is Highspot?

10
Amount of time that an acquisition AE holds onto a net new account before transitioning to Expansion 

What is 90 days?

20

The queue that properties will sit in if they don't have photos, have a watermarked photo or don't have UA. 

What is the LIFT blocked queue?

20

The amount of notice we must give to clients before a major change to Ts&Cs (e.g. price)

What is 45 days?

20

True place to check if a client is on tour booking

What is the Supply | GTM | Tour Booking Reporting report

20

The google calendar you can use to look at all trainings, past and future, with links to their recordings.

What is the training [and announcement] calendar?

20

The current external term we use to refer to Lea Lite

What is AI Technology?

30

The go-to dashboard to fill out LIFT slides and provide price recommendations.

What is the Price Recommendation Dashboard?

30

The source of our maps on an LDP

What is google maps?

30

The section of the Salesforce Account page that will be used to automatically populate the integration section on IO communities for that Account.

What is the integration defaults section?

30

The color dot used to indicate that I MUST read an update in slack. 

What is a red dot?

30

With this type of MIR billing we will invoice if we ever sent a lead for that renter in case we were first. 

What is full match?

40

A client was allowed to be on the previous floor rate ($450) for a special circumstance and now wants to add a new property to LIFT. True or false- they are allowed to add that property below $550.

False

40

The new monthly fee that will be rolling out to all PPL clients for every active property they have on site

What is the platform fee?

40

The process that allows me to enroll all IO communities on an opportunity into a product at the same time. 

What is "mass enrollment"?
40

The correct method to reach out to the Salesforce team for issues or ideas

What is an Asana ticket?

40

The upgrade that replaced Virtual Concierge

What is Rental Matchmaker

50

The recommended LIFT price is $750 for Sunshine Springs but their decision maker says they want to try LIFT out at $550 first. What is your response?

-explain that $550 will not be a good test because they won't see the value they are looking for

-ask about budget

-explaining about being condensed at the floor

50

The fields required for a user to register for Apartment List

What is name and email?

50

The type of renter information that can never be shared over email with a client.

What is PII (Personal Identifiable Information)? 

50

The section of Highspot that Robyn recently revamped

What is The Integrations Spot

50

Name an acceptable reason for a PPL client to dispute an invoice.

-Paying a locator 

-other first lead

-referral fee

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