Program Eligibility / Services
Every and any patient receiving oncology/hematology care at OCP.
Who is eligible to participate in Marigold by OCP?
The maximum remote monitoring devices is two at this time.
How many remote monitoring devices can a patient be provided and monitored on for remote patient monitoring program?
This program helps patients get to and from their appointments.
What is UberHealth?
This digital tool from Oncology Care Partners offers personalized care guidance, helps manage patient health and wellness, and includes features like medication management, telehealth services, and a patient landing page.
What is Marigold?
800-986-8912, available on business card provided to all OCP clinic sites.
What number should the patient call for nutrition/dietician consult?
All OCP patients are automatically enrolled in this program, which includes GoMo Chat, a personal concierge named “Mary”, care pages, and a companion patient landing page.
What are the features patients are auto enrolled into in the Marigold program?
In this Marigold process, clinically significant responses or device readings trigger automatic notifications to the OCP virtual care team.
What is the escalation trigger process in Marigold?
This aspect of Marigold offers targeted support for patients with hematology diagnoses, including medication management and symptom tracking.
What is Hematology Support in Marigold's program content?
Mary is Marigolds Virtual Health Coach, Mary will be sending texts weekly to you through our how are you doing survey.
Who is Mary?
Within VieCure, in Pt chart, select favorites heart icon, located within the interventions tab and select the indicated referral order based on patients needs. Within in patient's chart select add task and add indicated task description and pertinent information needed in the comments section.
How to place an order and task to initiate Marigold intake process.
This service, included in Marigold's program, provides 24/7 access to a Triage Nurse for symptom management.
What is GoMo Chat in the Marigold program?
Planned to be introduced in 2024, this feature of Marigold will utilize devices to monitor patient health metrics like blood pressure, heart rate, and glucose levels remotely.
What is the Remote Patient Monitoring feature of Marigold?
This component of Marigold involves evidence-based content focused on medication management, symptom tracking, and providing general oncology and hematology support.
What are the types of support provided in the Marigold program content?
This feature in Marigold provides patients with a personalized library of resources and content, accessible through a dedicated landing page.
What is the Patient Companion Home Page in Marigold?
Submit the referral order for services patient is needing in VieCure and add task from patients chart to Marigold Team task group.
How can onsite nurses effectively communicate patient history and current status to the Marigold team?
Marigold helps with these SDOH issues.
What are healthcare access and quality, education access and quality, social and community context, economic stability, and neighborhood and built environment?
Marigold plans to integrate this type of device monitoring, encouraging daily tracking of vital signs and enhancing care team expertise.
What is the purpose of integrating Remote Patient Monitoring devices in Marigold?
This feature of Marigold allows patients to grant dashboard access to caregivers and enroll them to receive support messaging.
What is the Caregiver Access feature in Marigold?
This objective of Marigold involves developing and monitoring a service model that includes symptom management and 24/7 oncology triage.
What is the Wrap Around Service Care Model in Marigold's mission?
On site staff will initiate the transfer process to the Marigold team. Marigold will schedule visit with nurse, and if needed will escalate call to a virtual visit with virtual APP.
What to do if on site clinic is busy and patient wants or needs to be taken care immediately?
Yes Marigold uses Gomo to provide text features for communication between patients and the marigold team.
Can patients send messages to the marigold care team without having to make a phone call?
In Marigold, receiving a Patient Health Questionnaire-2 score of 3 or higher is one of these, triggering a notification to the care team.
What is an escalation trigger from HAYD survey responses in Marigold?
Marigold aims to create a Wrap Around Service Care Model including 24/7 Nurse-Based Oncology Triage and Symptom Management for this purpose.
What is the main goal of Marigold in virtual healthcare?
This Marigold feature is a survey tool for patients to report personal challenges, receive instant support resources, and keep their care team informed.
What is the "How Are You Doing?" survey in Marigold?
Talk, talk, talk to your patient about the 24/7 clinicians available to them. Have handouts with Marigolds contact information easily accessible to provide and discuss with your patients in clinic.
What strategies can onsite nurses employ to encourage patients to actively participate in virtual Hematology-Oncology care?