Target Market
Marketing Mix
Strategy vs Plan vs Program
Customer Value & Equity
Market Opportunities
100

A specific group of customers a company aims to serve

What is a Target Market?

100

The four P's of Marketing.

What is Product, Price, Place, Promotion.

100

Identifies a target market and a marketing mix that will satisfy that market's need/want and achieve company objectives.

What is a Marketing Strategy?

100

Net profit a firm expects from a customer over the entire business relationship.

What is Customer Lifetime Value?

100

Current products with current markets

What is Market Penetration?

200

Demographic, Psychographic, Geographic, Behavior

What is Market Segmentation?

200

A company increases the length of a product warranty from 3 years to 5 years.

What is a product?
200

A detailed document with objectives, tactics, timelines, and budgets.

What is a Marketing Plan?

200

Examples include improving product quality/service, implement loyalty programs, and personalize communication with customers.

What is Customer Equity?

200

Current market and new product

What is Product Development?

300

Marketing to everyone vs. marketing to a small group of people.

What is Target Marketing vs. Mass Marketing?

300

Sending press releases and arranging guest appearances for the star of a new TV show.

What is Promotion?

300

Integrates multiple marketing plans into coordinated activities aligned with company objectives and strategies.

What is a Marketing Program?

300

New market and current product

What is Market Development?

400

New product and new market

What is Diversification?

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