Free points
100 points
What is systolic pressure?
The first tapping sound heard when taking a blood pressure.
What is the normal adult range for respirations per minute is ____.
12-18
When making an initial call for collection to a patient you should ______________
Assume that the patient forgot to pay or was temporarily unable to pay.
Free points
75 points
What is an appropriate solution for cleaning a surface contaminated with blood, blood products, or body fluids?
10% bleach
When should a letter be sent to a patient explaining that unless you hear from the patient by a specific date, the account will be given to a specific collection agency for collection.
120 days
Free points
150 points
What is important when measuring an axillary temperature?
Place the shaft of the thermometer facing forward.
Where should the blood pressure cuff be placed?
Position the cuff so the lower edge of the cuff is 1 inch above the antecubital space.
Limited checks are used for ______________
Payroll in the medical office.
Which thermometers provides the least accurate temperature reading?
Disposable thermometers
What is a characteristic of electronic sphygmomanometers?
Some types also measure pulse and oxygen saturation.
If a patient is an emancipated minor, who is responsible for paying the office visit?
The patient
What is included in the guidelines for Standard Precautions?
Wear eye protection and face masks when there is a risk that droplets or spray may come in contact with your eyes, nose, or mouth.
When is it appropriate for a medical provider to assess finance charges or late charges on past-due accounts?
Only when the patient is notified in advance.
What is correct in the procedure for taking an auscultated blood pressure?
Inflate the cuff to 30 mm Hg above the level determined by palpation
What is age analysis?
The process of classifying and reviewing past-due accounts from the first date of billing
What is the focus of a quality control program?
Ensure accuracy in test results through careful monitoring of test procedures.
What impact did the Clinical Laboratory Improvement Amendments of 1988 have on physician's office laboratories?
They caused many doctors to close their laboratories.
Truth in Lending Act requires ________
Creditors to provide applicants with accurate and complete credit costs and terms.
Clinical Laboratory Improvement Amendments of 1988 was created in response to ___________
The publics concern over the accuracy of laboratory testing.
High-complexity tests include _________
Cytogenics, histopathology, histocompatibility, and cytology.
What is an open-book account?
One that is open to charges made occasionally as needed.
Which of the following information about a patient should a medical assistant provide to the collection agency?
Date of the last payment or charge on the account