Acronyms
What does DRQ stand for?
Dispute Resolution Queue
What are the 6 solutions manage offers?
Launch, WH, SCO, Manage, Brokerage, Final mile
How do you pull a report with contact name and phone numbers?
You can't
I need to know how many stops away an ABF driver is from my pickup.
Mobile Dispatch
What email do I use to get a expedite quote?
expedite@arcb.com
What does NMFC stand for?
National Motor Freight Classification
What is ArcBest?
An integrated logistics company
How do I find an ABF pro that I know picked up?
Freight Trace - Pro Trace - Cit Pic - Mobile dispatch, History report
Customer sent over an excel sheet with 30 loads on it. How am I building these?
Using a import file
What filters are needed in transport to only see CLs?
OID <> and Primary Ref not begin LD
What does TPB stand for?
Third Party Biller
What is the goal % we want to be at for the PBI Current Dashboard?
90%
How do I check to see if a contract is expired?
In MG > view > rating > contracts
I have protein shakes that need to be transported at 45 degrees. What can I use?
Reefer
What reference is used when a carrier misses a pickup due to no coverage?
What does SCO stand for?
Supply Chain Optimization
What is the 5 step problem elimination process?
define the problem, quick fix, identify the root cause, take corrective action, evaluate and follow up
How do I schedule a report to send in MG?
Transport > Report Format > Scheduler > Pick Report > Edit Schedule
I have a shipment that is 5 pallets, 7456 lbs that needs to deliver within 4 days, it is a 3 day transit. What mode am I using?
TC
When do you send a rate change to MG Adjustors?
What does OID stand for?
Object ID
What are our core values?
collaboration, integrity, excellence, wellness, creativity, growth
How do you pull a report with class and dims?
Edge
I have 10 pallets, 10,000 lbs. What mode am I using?
Volume
Do I tender the load in MG if I receive/accept a ABF volume quote? Yes or No
No