Holiday Promo's
UCE
Devices / Pricing
TalkTime
Big 5
100

Is the Alcatel Joy Tab2 FREE after an instant rebate, or by receiving a virtual rebate card?

What is Instant Rebate

100

What do the initials UCE stand for

What is UnCarrier Experience

100

What is the promo price for new line on the Moto G Pure?

What is free?

100

What is the $$ amount in accessories to reach masters?

What is $1,800

100

What is the target for NPS on Big5?

What is 75%

200

After the promo launches on 11/18, when will customers who purchase the Samsung Galaxy Tab A7 Lite receive their $50 Virtual Prepaid Mastercard?

What is 3 Months
200

What is the highest possible score for NPS a customer can leave when they receive the survey?

What is 10

200

What is the new line plus or switcher price for the Samsung A52 5G after rebate (without trade requirement)?

What is $99.99

200

What is the daily QPay conversion target?

What is 70%

200

What is the target for Activation Retention on the Big5?

What is 65%

300

After the program launches on 11/16, how long does a new referred customer have to stay active for the referee (existing customer) to receive their Virtual Prepaid Mastercard?

What is 65 days

300

When a customer receives a survey, what is the highest possible score they can score for the resolution question?

What is 5

300

What is the promo price for the Samsung Galaxy A7 Lite Tablet beginning 11/18, before rebate?

What is $49.99

300

What year was TalkTime founded

What is 2005

300

What is the target for Feature Revenue on the Big5?

What is $6.70

400

How much data do customers get with the $5 Upgrader AAL?

What is 2 GB

400

When a customer receives a survey, what is the highest possible score they can score for the transparency question?

What is 5

400

To get the A52 for Free instantly, what 3 specific requirements apply?

Port, $60 rate plan, and a trade-in value of $50 or more

400

What is the oldest current store for Talk Time?

What is 52&19

400

How much does NPS weigh towards Big5 in November?

What is 20%

500

When it launches on 11/16, how much will customers earn for each new account (BAN) they refer to Metro through our new MbT National Referral Program

What is $25

500

When a customer receives a survey, what is the highest possible score they can score for the network question?

What is 3

500

What is the Name of the Nokia device dropping in late November

What is X100

500

How do you calculate your score for the Total Quality Spiff?

What is total BTS sales x Feature Avg.

500

What accessories count towards the $ amount for the accessory protection revenue per handset KPI on the Big5?

What is cases and screen protectors.

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