Types of Change
This type of change is designed in advance.
What is planned change?
This is the first step to Lewin's Model
What is unfreezing?
Employees may resist change because they fear losing this.
What are power, status, or job security?
These systems integrate business processes and data across departments.
What are ERP systems?
This area of organization change includes machines and systems.
What is technology and operations?
Question:
A company introduces new technology after competitors begin taking customers away. Employees are nervous and refuse training.
Name:
This type of change happens when problems suddently appear
What is reactive change
This stage involves actually making the change.
What is changing?
This method reduces resistance by giving employees information.
What is education and communication?
This term means developing new products, services, or uses
What is innovation?
This process focuses on radical redesign for major improvement.
What is reengineering?
These forces come from outside the organization, like competitors or laws.
What is external forces?
This stage makes the change permanent.
What is refreezing?
This method gives people time and support to adjust to change.
What is facilitation?
This type of innovation completely replaces old products or technology.
What is radical innovation?
ERP stands for this.
What is Enterprise Resource Planning?
Employee attitudes and low morale are examples of these forces.
What are internal forces?
This is a common reason employees resist change
What is uncertainty?
This tool lists forces for and against change.
What is force-field analysis?
This type of innovation involves small improvements.
What is incremental innovation?
True or False: ERP systems only affect one department.
What is false?
This term means a major modification to part of an organization.
What is organization change?
This strategy reduces resistance by letting employees help plan the change.
What is participation?
True or False: Employees never resist change.
What is false?
One major reason companies fail to innovate is this.
What is resistance to change?
This kind of innovation can create entirely new industries.
What is radical innovation?