Consumer Behavior
STP
Research
Planning
Other Stuff
100

This is the first stage of the consumer decision-making process.

What is need recognition?

100

Dividing a market based on age, income, education, and occupation is this type of segmentation.

What is demographic segmentation?

100

This type of research is conducted early to help develop advertising ideas and messages.

What is developmental advertising research?

100

This document outlines the thinking, tasks, and timetable for an advertising effort.

What is an advertising plan?

100


This budgeting method bases advertising spending on a percentage of sales.

What is the percentage-of-sales method?

200

This is the group of brands a consumer seriously considers purchasing.

What is a consideration set?

200

This type of segmentation groups consumers according to their activities, interests, and opinions.

What is psychographic segmentation?

200

This research method brings together a small group of target customers to discuss a product or idea.

What is a focus group?

200

Advertising objectives should include these two elements so results can be measured and assessed on time.

What are a quantitative benchmark and a time frame?

200

This budgeting method determines the tasks needed to accomplish advertising objectives and estimates their costs.

What is the objective-and-task method?

300

This type of problem solving involves extensive information search and comparison, such as buying a car.

What is extended problem solving?

300


When consumers are grouped by the benefits they want from a product, marketers are using this approach.

What is benefit segmentation?

300

This research method may involve observing and interviewing consumers in their everyday environments.

What is ethnographic research?

300

This part of an advertising plan includes the creative brief and media plan.

What is the execution stage?

300

This is one reason sales alone cannot accurately measure advertising effectiveness.

What is that sales are influenced by factors beyond advertising?

400

This term describes anxiety or regret a consumer may experience after making an important purchase.

What is cognitive dissonance?

400


In STP marketing, this step involves selecting the market segment or segments a business will serve.

What is targeting?

400

This type of test asks whether an audience has seen a particular advertisement before.

What is a recognition test?

400


This part of an advertising plan establishes the criteria and methods used to assess results.

What is the evaluation component?

400

This function describes the mathematical relationship between advertising spending and sales generated.

What is an advertising response function?

500


This type of memory involves general knowledge, words, and meanings rather than personal experiences.

What is semantic memory?

500

This statement explains the benefits a brand offers that create value for its customers.

What is a value proposition?

500


This research examines the effects of advertising or branded entertainment over time.

What is a tracking study?

500

This approach to product and service development involves collaborating with users or potential users.

What is design thinking?

500

The origins of Nike's "Just Do It."

What is final words of a Gary Gilmore who demanded the death penalty after committing two murders in 1976 (Let's do it).

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