CRMA
QH Means?
New Year’s Day Memorial Day Veteran’s Day
Martin Luther King Day Juneteenth Day Indigenous
People’s Day
President’s Day Independence Day Thanksgiving
Day
/Day After
Patriot’s Day Labor Day Christmas Day
What is the minimum Documentation Requirements (List 2)
Time (or approximate time) of the interaction
o Goal/Need Area: from the treatment plan (if there is no corresponding goal area from the plan, note it by using OTHER as the Goal Area)
o What was observed?
o Interventions/Staff Responses
o Outcomes/Follow Up needed
o General Whereabouts, each shift (A whereabouts form for hourly and 15-minute checks is a tool used to monitor but not incorporated into the daily documentation)
In regards to the Daily Checklist, what does "H" Stand for
Hospitalized
What can't be put in an email?
Resident Names.
Initials only for HIPAA purposes.
The route that means the medication is placed under the tongue
Sublingual
The following can be considered a "medication incident" following the medication incident policy:
For a Residents whereabouts documentation, what does "US" Stand for.
Unsupervised time in community.
Where can you find the number to a Residents Emergency Contact?
Face Sheet
When sending an email, it's important to check the _____ you are sending it to.
Person/Recipient
What are the 3 P's in a medication pass
Pull Pour Pop (prepare or pass)
What are the 4 different types of bullying classified in the "workplace Bullying" Policy. List at least 2.
Verbal, Physical, Gesture and Exclusion.
What are staff looking for when auditing notes
Date/time
Correct client listed
Correctly filled out
Actual note content explaining interactions with good enough grammar and spelling that you can understand the content of the notes
No abbreviations
Note signed
Note done on day of contact
If you pass a medication to a Resident and notice after the pass that you gave too much of their scheduled medication. What incident type in AWARDS would you use for this instance.
Medication Incident - Wrong Dose.
You receive a suspicious email asking you to click a link and provide your password. What do you do?
Report the email and notify IT/Management.
More specifically: use the 3 dots at the top right of the message itself > Report > Report Phishing
These 2 medication types are to be kept separate at all times
External and Internal
Wellness days can be used for:
sick time(including mental health) for yourself, sick time or day care issues for your minor children, being sent home from work for being sick, emergency pet care, medical appointments, or to attend a funeral for those not included in the bereavement leave.
What word describes information based on observable, measurable facts rather than opinions or assumptions
Objective
In AWARDs, recalling the Weekly Room Check form. What are you looking for. List 3 things.
Exit and windows clear?
Flammable items 36 inches from unprotected heat source?
Lights working and covered?
Clean laundry taken care of and any dirty laundry in the hamper?
Free of excess clutter?
Floors swept/mopped/vacuumed?
Trash emptied?
Free of any dust, cobwebs and debris?
No extension cords, only power strips (mounted)?
Bedding is clean and rip free?
Bed bug cover on?
Free of excessive odor?
Closet organized and not overflowing?
Was water the only drink/food item(s) found in the room?
Why does Motivational Services restrict access to work emails from home?
HIPAA Concerns.
Staff are also not paid to check emails from home.
What are the Eight Resident Rights?
Right Resident
Right to Know
Right to Refuse
Right Documentation
Right Route
Right Medication
Right time
Right Dose
Employees can request up to $______ with Motivational Services Loan Program
$500
A resident's goal is to improve their use of coping skills. Staff writes: "Resident had a bad attitude and was difficult today." What is the biggest documentation problem with this statement?
Subjectiveness
When completing an Incident Report in AWARDs, what must you do before considering the task complete?
Lock/File/sign the report. This allows Leadership to follow up appropriately.
What is important to include in your emails from your shift. List 2.
Medication Pass on
Resident pass on
Any concerns had throughout the shift
Any positives.
Noticed Symptoms.
Questions or direction requested from Leadership.