Basics
How long are you given to get to the shop after receiving a dispatch?
30 Minutes
What are the three CATs and what type of water are they?
CAT I - Fresh Water
CAT II - Grey Water
CAT III - Black Water/ Sewage
Who owns our Company?
Roger and Kristen
Who is the General Manager?
Alanna
Who do you go to with jobsite questions/ concerns?
Twomey or Zak
What 2 photos are you expected to get on every new Flood?
Front of Structure and Source of Loss
How much equipment should you have on your vans?
8 air movers, 2 dehus, 1 AFD
5; Mitigation, Restoration, Cleaning, Janitorial, and Asbestos
Who is the MIT Admin?
Bella
Who do you go to with question on your paycheck?
Michelle or Alanna
On what visits do we get MI sheets?
Every visit that there is equipment
How long does it take to get asbestos samples back?
24-48 hours
When did we open?
1987
Who is the Resto Admin?
Whitney
While Twomey is out, who is your supervisor?
Zak and Alanna
What is the minimum for sewer extraction?
$750
If you go to a home for spore sampling and any of the windows are open, what is the protocol?
Reschedule the testing
Faby, started in 1996
Where do receipts go?
Silver box on the cubicle outside Michelle's office
Who handles collecting money for your projects?
What is the last thing you should do before leaving a job?
Walk the site with customer
What should you do if you find an active leak on a jobsite?
Report it to the customer and refer back to the referring partner. If there isn't one, call the office.
What technician married a dispatcher?
Zak
How many programs are used for billing purposes?
4; Quickbooks, PJM, Xactimate, and Docusketch. (Lionsbridge, Sedgwick, and MICA are even more)
When you show up and behave within our culture you are being a ______ to All Pro
Contribution