This benefit allows employees to take time off after 90 days and must be requested 2 weeks in advance.
What is Paid Time Off (PTO)?
This is the email address where all requests for technical support are sent by MMARS teammates.
What is HelpDesk@mmars.com?
This is the app that we use to clock in and clock out each day in real time.
What is Paylocity?
The attendance requirement during the first 90 days of employment for a new MMARS teammate.
What is 100% attendance?
This is the app MMARS teammates use to host video meetings and instantly chat with each other.
What is Teams?
Employees receive this number of paid holidays each year.
What is 13 paid holidays?
This is the process to follow when needing a re-supply of printer toner and/or paper.
What is emailing my printer information and mailing address to HelpDesk@mmars.com?
Employees must clock in and out using this method.
What is real-time clocking?
MMARS has this level of tolerance for fraudulent billing.
What is zero tolerance?
This State-maintained website is where all MMARS teammates document billing for case management activities.
What is LTSS?
This type of leave provides 3 paid days for the loss of an immediate family member.
What is bereavement leave?
This site allows us to internally share information and provide MMARS teammates with information such as HR benefits and Help Desk user guides.
What is SharePoint?
The standard work schedule begins at this time each weekday.
What is 8:30 A.M.?
Misrepresenting time worked or logging hours not actually worked is known as this.
What is time theft?
This is the app on your iPhone that you would use to scan/capture a document while visiting a participant.
What is OneDrive?
Employees become eligible for benefits on the first day of the month following this milestone.
What is 30 days of employment?
This platform allows MMARS teammates to send faxes electronically over the internet, omitting the need for a physical fax machine.
What is Sfax?
Employees are required to work this many hours per week.
What is 40 hours per week?
Working another job or attending school during these hours is not permitted.
What is MMARS' working hours
(8:30 A.M. – 5:00 P.M.)?
This app is responsible for backing up a teammate's files and making this data accessible from a phone or laptop while signed in.
What is OneDrive?
MMARS contributes $50/month towards this employee account.
What is a Health Savings Account (H.S.A)?
This software partner provides our team with cybersecurity micro training sessions every other week. MMARS Help Desk also holds a gift card raffle each month where all teammates that have completed all their training sessions are eligible to win!
What is Arctic Wolf?
The minimum number of daily billable units required for a full caseload.
What is 26 units per day?
During scheduled work hours, employees must be actively doing this.
What is job-related work duties?
This app features conditional formatting and allows MMARS teammates to easily track status changes for the cases they are managing.
What is Excel?