Acronyms
M&R
Cultura general
True or false
Maestro
100

OOP

Out of Pocket


100

how does AEP work 

Annual enrollment period that is from October 15 to December 7 

100

these three cities are located near the caribean sea 

a. Tumacoí, Buenaventura y Nuquí.

b. Santa Marta, Barranquilla y Cartagena.

c. Cali, Medellín y Pasto.


b. Santa Marta, Barranquilla y Cartagena.


100
acording to HIPAA you need to authenticate an account with Full name, DOB and address 

True


100

What's the intent you use to report DOD 

Update member profile 

200

DMR

Direct member reimbursment 

200

who is eligible to get Medicare 

Someone with disability or by turning 65 years old, they can enroll 3 months before birth month, the birth month or 3 months after the birth month.

200

what is the color that represents hope? 

Green 



200

A gatekeeper plan means that the member can go to any specialist without a referral 

False

200

What is the intent you can use to update member's address

update address 

300

ANOC

Annual Notice Of Changes 

300

what is LEP 

Late Enrollment penalty is a fee that members get since they did not enroll on time for a MAPD or PDP plan as soon as they were eligible 


300

When Diomedes Diaz was born?

26 May 1957

300

Passport benefits allows you to go to OON providers 

False


300

which tab in maestro you can use to locate broker´s information.

Contact tab

400

SSA

Social Security Administration 


400

What is the difference between routine transportation from emergency transportation. 

Emergency

  • Used for an emergency medical condition to get members to the nearest hospital for emergency care.
  • These services require an immediate response and could be sent to you by a 911 operator


Non-Emergency

  • Used for non-emergent situations and when other types of transportation could put your health in danger.
  • If you have a medical condition that requires you to be transported by ambulance to receive medical services (like kidney dialysis), this could be prescribed by your doctor to get treatment.
  • Your provider will help you find a non-emergency ambulance provider if you need it.
400

Which year Freddy mercury passed away 

1991

400

Dental rider can be cancelled at any time during the year.

true


400

where can you find more details if a plan is terminated

Plan tab or GPS contact history

500

PERS 

Personal Emergency Response System 

500

What is the passport benefit 

The UnitedHealth Passport travel benefit allows eligible members to receive non-emergency covered services at in-network copayment/ coinsurance amounts when traveling outside their home service area. Cost-sharing is based on their home plan, not on where they are temporarily located.  

500

which year America was discovered 

1492.

500

is a QOC if a member states that an emergency facility does not have enough space for parking 

true

500

Which tab you can use to locate meber´s county in maestro.

member tab

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