MY GAME

MYCSP

100

WHEN WILL MYCSP SUNSET?

APRIL 1 ST

200

WHAT IS THE NAME OF THE NEW MYCSP

CCKM

300

WHAT DOES (CCKM) STAND FOR ?

CUSTOMER CONNECT KNOWLEDGE MANAGEMENT

400

HOW MUCH WOOD WOULD A WOODCHUCK CHUCK

700 POUND

500

WHATS MY FAVORITE COLOR?

YELLOW

AYS

100

WHAT DOES (AYS) STAND FOR?

AT YOUR SERVICE

200

WHAT COMMITMENTS IS THIS 

-BE YOURSELF AND BE HONEST WITH OUR CUSTOMERS

-BUILD CONFIDENCE AND TRUST WITH CUSTOMERS

-USE CLEAR, TRANSPARENT, AND CONSISTENT LANGUAGE WHEN COMMUNICATING

BE THE CUSTOMERS CONSISTENT CONNECTION TO AT&T

BE AUTHENTIC

300

DOUBLE UP

WHAT IS THE AT&T EXPERIENCE BEHAVIORS

GREET

UNDERSTAND RECOMMEND

CONFIRM

EDUCATE

THANK

400

WHAT IS AT YOUR SERVICE?

IT IS A PROMISE TO EVERYONE WE SERVE

IT GOES BEYOND PROVIDING SOLUTIONS AND SOLVING PROBLEMS

FOR CUSTOMERS, IT MEANS BEING HEARD,VALUED, AND APPRECIATED.

THE AT&T EXPERIENCE IS STILL THE FOUNDATION FOR OUR UNIQUE AWARD-WINNING SERVICE

500

WHAT COMMITMENTS IS THIS

-UNDERSTAND THE PROBLEM AND SET REALISTIC EXPECTATIONS

-TAKE PRIDE IN EVERY INTERACTION AND TASK

OWN IT

EDSP

100

WHAT DOES EDSP MEAN?

EVERYDAY SIMPLIFIED PRICING

200

WHAT IS NOT BEING OFFERED FOR AT&T TV MIGRATION AS A PILOT

NO CONTRACT PRICING

300

HOW MANY STREAMS DOES NO CONTRACT AT&T TV 

ALLOW YOU TO HAVE

20 STREAMS 

BONUS 

UNLIMITED HOURS DVR STORAGE

400

WHEN IS MY BIRTHDAY

APRIL 18TH

500

WHO WAS THE FIRST PRESIDENT OF USA

WASHINGTON