Amadeus
Differentiate the Create New PNR & Create New PNR Booking Flow.
How many days or hours does it take for an e-ticket to be purged?
What information does the Flight Loading List provide?
What is the difference between Remarks, OSI, and SK?
Give at least two options or functionalities found in the Calculate and Convert tool, and describe their functions.
Provide at least two panels that can be found in a PNR and describe their contents.
Enumerate all coupon statuses that can be found on an e-ticket.
If you were to explain Single/One Ticket, how would you explain it to another agent?
What information does the Retrieve Passenger List provide?
Give at least two options or functionalities found in the Tools, and describe their functions.
What are the five mandatory elements, and what happens if one of them is missing?
If you were to explain Split Ticket, how would you explain it to another agent?
In Retrieve/Modify differentiate PNR/Group PNR or Associated PNR.
What are the seven ticket statuses, and what does each status mean?
What are EMD-A and EMD-S? Define each and provide at least one example.