Check(s) This Out
This tool should be used for every check deposit transaction to ensure the appropriate hold is applied.
What is the Check Hold Calculator?
This is the maximum a member can overdraft their account by when the have Optional Overdraft Protection Services (OOPS)
What is $500
The name for any data that could specifically identify an individual or be used to distinguish or trace an individual's identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual.
What is Personal Identifiable Information(PII)?
Members are covered up to this amount by the NCUA and coverage may be increased by varying account types and ownership.
What is $250,000?
When following the Customer Identification Program (CIP) is required, documents from these two categories must be notated.
What is a primary government ID with photograph and proof of address?
Third Party checks over this amount per item cannot be accepted
What is $10,000
These checks are official, secure payments issued by the U.S. Department of the Treasury for federal obligations such as tax refunds, Social Security payments, and economic stimulus payments.
What is a Treasury Check?
When a member has multiple alerts on their account you have to deal with these first
What is the highest level alert?
These are situations in which a temp ID is not an acceptable form of identification
What are transactions and alerts requiring CIP, opening a new membership, any temp IDs with a restriction printed on it, and for any type of cash advance
This information is required to be notated when removing the level 3 Compromised Online/ Mobile Banking Alert?
What is CIP documentation?
This hold must be placed when a member is depositing a check into an account opened the same day to ensure funds are not immediatly available.
What is an IMMP hold?
This is the name for when a member deposits funds into another Navy Federal member's account.
What is an intermediary transaction?
This procedure requires that the joint owner is listed as a beneficiary, regardless of if they are physically present.
What are Currency Transaction Reports (CTRs) with joint owners?
These are the amount and denominations required for SERVE branch cash drawers.
What is $2500 with 100 notes of $1s and 80 notes of $10s and $20s
This transaction requires a seven year notation including the type of primary identification provided
What is a cashier check pre ordered or processed in OneView, ePASS, or CheckWriter?
This document must be accompanied by the member's insurance company when submitting a mortgage insurance claim check.
What is the Scope of Loss document?
A signature of the original payee for any third party checks, checks with a labeled restriction, and cashing or depositing a check that is $10,000.01 and over.
What are endorsement requirements?
If three or more of these are present during a transfer transaction then you must escalate to the leadership team for potential denial
What are wire red flags?
These are the cash level guidelines for cashboxes with and without a TCR during business hours
What is $2750 with a TCR and $250 without a TCR?
This notation is required if a member lost or no longer has a usable loan draft and requires another
What is a B draft non expiring note "Stop placed on 0300000001 for $16000.00 and issued a 0300000001B for 16000.00 payable to member and JKJ Chevrolet. Universal stamp placed with collateral 2006 Chevrolet Silverado. Loan was lost in the mail. Member signed promissory note for ACAPS # 12345678901234." "
These printing details all pose as a red flag when depositing a check. (Name at least 4 of the 5 for points.)
What are Typos, Font Irregularities, Check Number, Bank Address and Logo, and the MICR line?
It is required to ask these when conduction a non Navy Federal cash advance
What are ID backup questions?
This type of alert prevents members and team members from acting on a member's account in Encore without being in express mode.
What is a Fatal Alert (some level 5s and level 7s and all level 9 alerts)?
What is 2 weeks + current and 6 weeks + current?
This notation is required if you are processing a change of address and/or printing a new or replacement debit or credit card and the account has a Change of Address Alert
What is a member level note with a 1-year expiration date including the primary ID used, the issuer, ID #, and type of ID, and the secondary ID