CHW Fundamentals
What does CHW stand for?
What is Community Health Worker?
Region 2 is comprised of how many counties?
What is 13 counties?
This person is the president of the NCCHWA
Who is Honey Estrada?
A client doesn’t understand their diagnosis. The CHW explains it in simple terms. What role is this?
What is health education?
This skill helps CHWs fully understand a client by focusing, reflecting, and responding thoughtfully.
What is active listening?
This core CHW role focuses on connecting clients to resources and services.
What is care coordination (or resource navigation)?
What 2 Social Drivers of Health (SDoH) barriers are most common for rural counites in region 2?
What is financial strain and transportation needs?
NCCHWA primarily supports CHWs through training, advocacy, and this.
What is professional development?
A CHW coordinates with a provider, DSS, and a housing agency for one client. This is what type of work?
What is care coordination?
This approach means respecting a client’s choices, even when you may not agree.
What is client autonomy?
CHWs are trusted members of the community who serve as this type of bridge.
What is a liaison between the community and health systems?
What are the designated LME-MCOs (Local Management Entities/Managed Care Organizations) in region 2?
Who is Partners Health Management and Vaya Health?
This monthly meeting held on the first Tuesday of each month is meant to address all questions related to the NCCHWA
What are Regional Networks Virtual Office Hours?
A client speaks a different language, and the CHW ensures interpretation services are used. What skill is this?
What is cultural competence?
Maintaining clear limits in relationships with clients is known as what?
What are professional boundaries?
Name one of the 9 core roles of CHWs (besides outreach).
What is health education, advocacy, care coordination, cultural mediation, individual support, capacity building, etc.?
What is the main regional food bank for region 2?
What is Second Harvest Food Bank of Northwest North Carolina?
The NCCHWA works across how many regions in North Carolina?
What are the 6 Medicaid Regions?
A CHW is experiencing burnout from a heavy caseload. What is an appropriate action?
What is seeking supervision support and/or practicing self-care?
Adjusting communication style based on a client’s background and needs is called what?
What is effective communication?
This skill allows CHWs to effectively communicate across different backgrounds and beliefs.
What is cultural competence (or cultural humility)?
North Carolina Medicaid expansion primarily benefits adults up to what percent of the Federal Poverty Level (FPL)?
What is 138% of the Federal Poverty Level?
The NCCHWA supports training aligned with these recognized CHW standards.
What are the CHW core competencies?
A client agrees to services but consistently does not follow through—what CHW approach is most appropriate?
What is motivational interviewing?
The ability to understand and share the feelings of a client without judgment is called what?
What is empathy?