Acronyms
Troubleshooting Methodology
Networking Ports
Protocols
OSI Model
100

Policy allowing personal devices on a network. Clue: Security concerns

BYOD (Bring Your Own Device)

100

What does ping do?

Tests connectivity to a specific host.

100

File Transfer Protocol for transferring files between systems

Port 20/21 (FTP)

100

What is IP (Internet Protocol)?

The simplest protocol that connects individual computers into a global network

100

Handles character encoding, data encryption, and decryption.Example: SSL/TLS encryption for secure web browsing.

Layer 6

200

 Identifies large networks under a single entity. Clue: Used in BGP routing

ASN (Autonomous System Number)

200

What is a traceroute?

 Identifies the path packets take to reach a destination.


200

Secure Shell for encrypted remote access

Port 22 (SSH)

200

What is TCP (Transmission Control Protocol)

Used in conjunction with IP to ensure reliable data transmission between devices

200

Manages communication sessions between devices. Handles session initiation, maintenance, and termination. Examples: Control protocols, tunneling protocols.

Session Layer (Layer 5)


300

Legacy Ethernet collision management. Clue: Used in wired networks

CSMA/CD (Carrier Sense Multiple Access with Collision Detection)

300

What is nslookup/dig?

Checks DNS name resolution.

300

 Hypertext Transfer Protocol for web traffic

Port 80 (HTTP)

300

What is DHCP (Dynamic Host Configuration Protocol)?

: Assigns IP addresses to each host on a network

300
  • Responsible for end-to-end data delivery.
  • Uses protocols like TCP (Transmission Control Protocol) and UDP (User Datagram Protocol).
  • Assigns TCP/UDP port numbers.

Transport Layer (Layer 4)

400

High-performance WAN routing. Clue: Fast label-based forwarding

MPLS (Multiprotocol Label Switching)

400

What is ipconfig/ifconfig?

Displays network interface configurations.

400

Internet Message Access Protocol for email retrieval

Port 143 (IMAP)

400

What is ICMP (Internet Control Message Protocol)

A set of rules that allows devices to communicate errors and operational information about data transmission.

400
  • Handles routing and IP addressing.
  • Uses IP addresses and subnet masks.
  • Devices: Routers.

Network Layer (Layer 3)

500

A format for structuring data. Clue: Often used in configuration files


XML (Extensible Markup Language)

500

What is Wireshark?

Captures and analyzes network traffic.

500

Remote Desktop Protocol for remote desktop access

Port 3389 (RDP)

500

What is UDP (User Datagram Protocol)

 A connectionless protocol that prioritizes speed over dependability

500
  • Manages communication between directly connected network devices.
  • Uses MAC addresses (Media Access Control).
  • Switches operate at this layer.
  • Data units: Ethernet frames.

Data Link Layer (Layer 2)

M
e
n
u