MA Scope
Team Member's responsibility when asked to perform skills outside of their scope practice
What is?
Inform clinician in a professional manner and notify supervisor to get the appropriate help
The five vital signs taken on every single clinician visit
What are?
Temperature, Pulse, Respiration, BP, and Pain
Communicate professionally and greet each patient being polite, friendly and helpful while addressing patient using their last name
What is?
Providing Patient Support
Label all specimen containers immediately with date, time of draw and initials while patient is still in the treatment area
What is?
Process that involves patient to validate specimen
Asking patients to state their first and last name and date of birth
What is?
Two-patient identifier process?
This protects your professional licensure, certification, or registration
What Is?
Adhering to Scope of Practice
When taking a respiration- how long would you count for an irregular respiration
What is?
A full minute / 60 seconds
Greeting each other at the start of each shift and being aware of each others workload
What is?
Team Member Support
The most common site used for venipuncture because its the least painful
What is?
The antecubital fossa
Medical records released to the wrong patient and patient registered under the wrong name
What is?
Types of "Wrong Patient" Identification Errors
Actions, procedures and processes that clinical team members are permitted to perform within their professional role
What Is?
Following their Scope of Practice
When taking an oral temperature, where do you place the probe in the pt.’s mouth?
Where is?
Back pocket under patient’s tongue (sublingual pocket)
A process by which information is exchanged between individuals through a common system of symbols, signs or behavior
What is?
The definition of communication
Infectious microorganisms in human blood that can cause disease in humans include Hepatitis B, Hepatitis C and HIV virus
What are?
Three common Blood-Borne Pathogens
Checking patient into any Optum facility. Rooming a patient. Collecting lab specimens. Providing any procedures to the patient
What are?
Times to verify patient's identity
What each Team Member's role is limited to by the Scope of Practice
What Is?
Federal & State Law allows for education & experience, demonstrated skills competency and Policy & Procedures
The mandatory piece of equipment required for all clinical team members to have when taking a patients manual pulse.
What is?
A second-hand watch
Integrity, Compassion, Relationships, Innovation and Performance
What are?
Optums Core Values
The personal protective equipment required when droplets of blood may be generated during venipuncture
What are Gloves, gown and a face mask
Company policy to confirm patient identity when a patient calls into the site
What is?
Asking patient to state their full name, DOB and comparing it to their medical records to ensure they match
Interpreting TST/PPD results as positive or negative
What is?
NOT within MA Scope of Practice when resulting TST/PPD for patients
A patients blood pressure is 140/ 90 or higher when do you retake the blood pressure
What is?
In 5 minutes
Definition of working together by greeting everyone on the team upon arrival to work and finding out what the days goals are
What is?
Collaborating Effectively in the Work Place
Treating all body fluids and substances as if they were infectious
What is?
Standard Precautions
Action performed if a medication error or treatment was made due to improper patient identification
What is?
Submit an Event Report through RLDatix to Risk Management