FDR
What is the command to search by account number?
CIS
Which icon allows us to block an account?
Update status
Which command will I use to order a card?
PIR
Which command button will I press to view the most recent transactions on the account?
Statement
Can I wear shorts to work?
NO
CMA
What is the name of our "home" screen in Evolve?
Composite
Command to add a memo?
CMA
Which icon do I call "a potato in jail"
Lost/stolen Icon
How long am I supposed to wait to post out for a new position with in First Data?
12 months
Which two commands allow us to view the address?
NM^NA
NM^EA
Where can I find a history of payments on an account?
Pymnt Hist
Which command allows me to see an overview of general account information such as balance and avail credit?
BS
Where can I view the history of actions I have completed on the account?
Contact History
What should I do every time I leave my computer?
Lock before you walk!
CDE^seq#
Where can I find annual fee information?
Pricing
Which command allows us to view a mobile phone number?
NM^EP
Which icon should be used to close an account?
Update status
During training how many absent hours will disqualify you for the Aspire points?
8 hours
Which number from the cross foot line on CSS shows us the last statement balance?
The first number
Where can I view a card that has already been shipped?
Card Issuance Display from the drop down
Which command allows us to view posted activity since the last statement close?
CDS
Is account maintenance an icon or in the drop down menu?
Drop down menu
What is the name of the CEO?
Frank Bisignano