Attendance
How many occurrence free days are available in April?
What is 2
If a resident states that we need to call back later because it is not a convenient time how would you disposition the call?
What is general support
What state it is illegal to get drunk in a bar?
What is Alaska
How many calls at a MINIMUM is an outbound agent expected to make?
What is 100
What supervisor owns a sneaker customization business?
Who is Kimya Nicholls
How much notice do you need to provide to take an occurrence free day?
What is 24 hours
If you have a robo call, what would you disposition the call with?
What is no message left
What state is it illegal to honk at a sandwich shop after 9pm?
What is Arkansas
What can you take that is 15, 30-35, and 15?
What is breaks and lunches
What supervisor is learning ASL(American Sign Language)?
Who is Ashley Reyes
Where can you check to see if you have any sick time available to use?
What is workday
If you are calling a resident and you are advised that they have passed away, what would that disposition be?
What is declined-other
What state is it illegal to keep a donkey in a bathtub?
What is Georgia
If you don't have a mic or are having mic issues what are you expected to do for a teams meeting?
What is dial in so that you can participate
Who has 3 beautiful kids and 1 fur baby?
Who is Catherine Adams
How do you earn .5 or 1/2 of an occurrence point?
What is by being 1-59 minutes late or leaving early 1-59 minutes
If you call a resident and they advised you that they are homebound what disposition would you use?
What is decline time and convenience
What state is it illegal to have Christmas decorations up after January 14th?
What is Maine
If you are calling off for the day, what steps do you need to take?
What is advise your supervisor and enter into WIW
What supervisor spent some of her childhood in Albany NY?
Who is Bri Sosebee
What do you receive if you take a lunch under 30 minutes?
A PDA:)
If you call a resident and you get a busy signal or a message that the voicemail is fill, how do you disposition the call
What is no message left
What state is it illegal to take a picture of a rabbit between January and April?
What is Wyoming
On an inbound call, what are you expected to give the last week of the month?
What is the survey
Who spends time playing beach volleyball?
Who is Jhan Gorman