Service Now
Values
myHR Portal
Benefits
Vendors
My OE Team
100

This is a brief summary in five words or less of a caller’s inquiry.

What is a Short Description?

100

This Value is defined as ‘Respect and compassion for the dignity and diversity of life.’

What is Reverence?

100

You go to this section to view your benefits.

What is My Benefits?

100

A _____________ refers to a recipient of an associate’s health insurance benefits who is not a spouse or dependent, related or unrelated to the associate.

What is a Legally Domiciled Beneficiary?

100

They are the vendor for dental insurance.

Who is Delta Dental?

100

I have an all black cat named Salem.

Who is Kaitlyn?

200

This is a detailed, but concise description of the caller’s inquiry or request.

What is a Description?

200

This Value is defined as ‘Inspiring trust through personal leadership.’

What is Integrity?

200

This section includes items such as Request time off and Clock In/Out.

What is My Time?

200

This is when an associate can make changes to their Life Insurance beneficiary.

What is anytime?

200

They are the Vision Insurance Provider for Ascension.

Who is VSP?

200

I run an online clothing store.

Who is Natalie?

300

These are the comments you put in for the associate calling in to know what you did, and reiterate what took place on the call.

What are Customer Comments?

300

This Value is defined as ‘Integrating Excellence and Stewardship.’

What is Wisdom?

300

This section is where you go to update your address.

What is My Info?

300

If you are a newly hired or a newly benefit-eligible associate, you have this many days from the day you become eligible to enroll in benefits.

What is 31 days?

300

They handle retirement accounts for Ascension.

Who is Transamerica?

300

I am 5th out of 16 sisters and brothers all by the same mother and father.

Who is Martel?

400

These are the notes you put in for Ascension HR associates to know where you obtained the information.

What are the Work Notes?

400

This Value is defined as ‘Affirming the hope and joy or our ministry.’

What is Dedication?

400

You go to this section to access your W2.

What is My Pay?

400

This is when changes made during Open Enrollment will take effect.

What is January 1 of the following year?

400

They are the Leave of Absence vendor for Ascension.

Who is Sedgwick?

400

I can't whistle.

Who is Sakyra?

500

This field in Service Now drives the “Assignment Group” field.

What is the HR Service field?

500

This Value is defined as ‘Courageous Innovation.’

What is Creativity?

500

In this section of the myHR Portal we find a list of vendor links.

What are Quick Links?

500

This the Tobacco surcharge per pay period for 2021.

What is $30 per pay period?

500

This vendor handles medical insurance for Ascension.

Who is SmartHealth?

500

I enjoy long car rides, however, I’m afraid of roller coasters.

Who is Tatyana?

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