Scenarios
You are the front-line on-call worker and the youth was sent to the hospital for HI and to be assessed. The foster parent is refusing to go with them to the hospital. What should the next steps of the on-call worker be?
A guardian for the youth needs to be at the hospital with the youth.
Warm handoff with guardian/hospital staff if admitted.
Consult, Consult, Consult!
Where is the bed report located and what is it?
The bed report is located on the foster caseload.
The bed report is for....?
*Show bed list
During on-call hours, what time period does SRC work from?
A. 5pm-9am
B. 5pm-9pm
C. 1pm-9pm
B
On the on-call schedule, the * by your name means that the Paul is the ancillary after-hour transporter.
FALSE!
*Show On-Call Schedule
You are the front-line on-call worker and you get a notification from the TAS service, which reports a youth fell on their bike and scraped their knee. What should the next steps of the on-call worker be?
1. Get information from the FP
2. Create an IR & Attach Picture
3. Send follow-up of the incident to team
**DAILY DOUBLE**
What do the colors mean on the bed list?
BONUS - Blue=traditional home
Green= Eager to take a placement
Yellow - On-hold
When on-call, what is the main goal in crisis situations?
De-escalation and safety (crisis management!)
On the on-call schedule, if you need to change an on-call week, you can change it in the document, as long as you let Alexis know.
FALSE!
You are the front-line worker and you get a notification from the TAS service, which reports a youth does not have any more medication left. What should the next steps of the on-call worker be?
1. Review if refills are at the pharmacy
2. Check the medication list on SharePoint
3. If necessary, contact CNP provider
*Medication List on SharePoint
While on-call, if a county requests a statewide search, what are the next steps taken?
1. Look up other region’s on-call
2. Email & Text other regional on-call staff
3. Follow up with answers (keep county worker in the loop)
What is the role of the on-call supervisor?
Support & Resources, if needed
*Multiple crises
Each county has their own notification procedure during after-hours.
TRUE!
*Show 'Specific Instructions for County Notification'
Where can you find after hour placement protocol?
Sharepoint!
*Show SharePoint 'afterhour placement'
How many minutes do you have to respond to the TAS message before it is forwarded to the supervisor on-call?
In 5 minutes of not responding, TAS will call you.
*If you don’t answer….