Our people treat our customers, patients and each other with respect and dignity at all times. We recognize that our success depends on the skills, talent and expertise of our associates and our ability to work together as a well-organized team
What is our CORE Value - Respect?
100
We believe that our future growth depends on the rapid development and ongoing enhancement of our technology, products and services. Every associate is encouraged to identify new opportunities and ideas to improve our company and better serve our customers.
What is our CORE Value - Innovation?
100
We strive to raise the standard for excellence in everything we do through transparent and open communication, relentless reflection, honest critique and continuous improvement.
What is our CORE Value - Excellence?
100
We demonstrate honesty and fairness in our conduct and business practices. We keep our word, deliver on our promises, acknowledge our mistakes and work openly and collaboratively to turn challenges into solutions.
What is our CORE Value - Integrity?
100
We are driven to exceed expectations through an unwavering focus on doing what is right for our customers, our associates and our community.
What is our CORE Value - Excellence?
200
While acquiring space for 350 associates in Melford, our facilities team negotiated this to benefit Inovalon associates and Bowie citizens alike.
What is the Bowie Shuttle?
200
The TA team created user guides for internal associates, provided in person training for the CQO team and ensured UltiPro data was being mapped to this product.
What is iCIMS?
200
In partnership with senior leaders in the business, the L&OE team championed the creation of this group.
What is Inovalon Women’s Network ?
200
This product will provide the opportunity to monitor and document the health of all projects across Operational Excellence.
What is PM Central?
200
The Communications, L&OE and HRIS teams worked to create meaningful groupings that would allow leaders to identify and address opportunities with the results of this annual survey.
What is the Associate Engagement Survey?
300
Our benefits team negotiated with this provider to provide healthcare coverage for Inovalon associates
What is Cigna?
300
This project completed by our benefits and HRIS team will eliminate redundancy of data input.
What is Dual Elimination?
300
The facilities team conducted this training to reduce the risks of Inovalon associates being affected in emergencies.
What is Emergency Response Team training?
300
Many Operational Excellence teams have begun the legwork to utilize this new technology to optimize our ticketing systems.
What is iBSM?
300
The facilities team implemented this corporate agency to improve tracking of Inovalon travel bookings and decrease the cost of associate travel.
What is World Travel?
400
This event brought together our Annapolis, Bowie, Columbia, Herndon and Melford offices to celebrate each other and forge relationships that increase engagement.
What is the Bowie Baysox Picnic event?
400
In support of the Business Continuity Plan, the Facilities and EQI teams partnered to compile these documents for 13 products, 24 operations and 4 infrastructures.
What is Business Impact Analysis?
400
The HR team re-wrote position descriptions, developed and executed a strategy to transition HR Generalists to this role.
What is an HR Strategic Business Partner?
400
Completed for MRR, Finance, Business Analysts, IT Operations and Call Center Lead positions, this serves as the foundation for our Compensation Project.
What is Job Analysis?
400
Reducing corporate costs for print fullfillment and allowing for documentation of metrics the facilities team will install this in Q4.
What is the production copier?
500
This project encouraged Inovalon associates to:
1. Make their change count,
2. Show off their "Silly Feet,"
3. Fulfill a wish list,
4. Bring their Best Chili recipe
5. Make a difference
What is the Ronald McDonald House Charity Event?
500
This new hire process helped automate a labor intensive onboarding requirement.
What is the electronic I-9 project?
500
This module launched to encourage focused small group discussions on topics such as Maximizing Employee Development, Managing Organizational Transitions, and Communication and Persuasion.
What is Meeting of the Minds?
500
Due today, these impact efficiency, strategy and transparency across all functional units in Operational Excellence.
What are metrics?
500
These teams identified and developed new metrics – and incorporated tracked requests through OTRS.
What are the Benefits Team, The L&OE Team, the Facilities Team, and the HR Team?