Palletizing
What should you do next if you see a pallet is broken?
Stage the broken pallet in its designated area
True or False. You should unload the truck starting from left to right.
True
When placing the shipping label on the package, where should it be placed?
Larger flap on the package
How many items are you allowed to have placed on your station at a time?
What mode should the scanner be set to within the Ops App in order to scan packages prior to authentication?
Inbound
What should you do to signify the package has been scanned before being placed on the pallet for shipment?
Turn the package sideways
Where should the product be placed when unloading the truck?
5S staging anes
If a package requires a commercial invoice, where should it be attached?
Longer side of the package
What do you do if your Commercial Invoice paperwork does not print?
Underneath Buyer in Encore, select ‘Print Commercial Invoice’
If an order does not have an order invoice, what solution can you provide in order to successfully hand off the package to the Authenticator?
Cut out the shipping label
What is the MAX number of layers you can create on a pallet?
13
Where should misrouted freight be placed when loading the truck?
On the right hand side near the back
What should you do if you do NOT have a shipping label?
Provide the package to your team leader/team captain
What hotkeys can be pressed in order to initiate paying out an order?
CTRL + SHIFT + ENTER
Fill in the blank. Your table should NOT exceed more than ___ stacks of 6 packages at a time.
3
What mode should the Ops App be set to on your scanner while palletizing?
Outbound
What materials are Dock team members responsible for disposing throughout the day?
Trash, Recycling and cardboard
When hand taping a package, how many strips of tape should be used on each end to make sure the contents are secure?
1-2 strips
What message will be displayed on the banner within Encore when an order is successfully paid out?
Payout Processed
What should you do if a shipping label is attached directly to the product?
Place the item on the top rack to be picked up by Quality Assurance
When moving packages, you can move up to ________ boxes at a time.
3-4
What steps should be completed prior to entering the truck?
-Wheel chocks are placed in front of the back wheels
-Driver provides keys to the Dock Leader
True or False. Team members who are boxing products are allowed to have both headphones in while working.
False
Where within Encore can you identify what could be causing an error with the Shipping Label printing?
Underneath Buyer’s Address
True or False. You are allowed to bring your own personal protective equipment in place of StockX provided materials, such as safety gloves, box cutters, etc.
False