OP Options
To select an account once located in OP
12
Where customers create returns
VB
OE
Old Edition
Available for edit and 99
Minimum dollar value required.
$12.00
To check status of SFA
24
Standard return policy (higher ed)
14 or 21
Team Lead
TL
To view the cart
F10
Quotes are created here.
VB
Order by ISBN
2711 W. Ash St.
Columbia, MO 65203
Address for returns
GBB
Guaranteed Buy Back
Before a CC payment is taken, this must be done.
Secure Pause
Buyback quotes expire after this length of time.
30 days
To attach an item to a file copy
F7
Cost of this is deducted from return if used
Return label
SAT
Strategic Accounts
Before payment is taken on all orders, this must be mentioned.
Finalization Statement
Payment options for buyback
Check or PayPal
Menu option to check back-order status
Inquiry on Notes on Quotes
Rentals can be returned for refund within this time frame.
21 days from course start date
R O P
Required, Optional, Previously Purchased
Information that must be verified before starting an order.
Email
Phone number
Billing address
Shipping address
Payment processing time
Check: 1-3 weeks
PayPal: 3-5 business days