What is The Bloom?
This is the country where espresso was created.
What is Italy?
This is the name of two regulars both order cappuccinos and one tips $10
Who is Peter?
While a guest is waiting for their drip coffee they are standing at the high bar and staring at you, you ask them how they brew coffee at home
What is Beat 3?
This is the max number of stacks of dripper filters that should be on the station at any given time
What is 2-3 stacks?
Total dissolved solids are an indicator of the extraction of a given coffee. This is tool we use to measure that in each of our drip offerings.
What is a Refractometer?
Cappuccinos to go should be steamed to 140 degrees. What should a Latte for here be steamed to?
What is 140 degrees?
Theisa is truly pac heights royalty (Our Queen!) Always smiling, always looking cozy, and sure to brighten your day when she picks up this order.
(will also accept 2 oat milk lattes)
The iPad screen and the holder is clean, free of fingerprints and crumbs
What is Beat 2?
This is the name of the container that holds demitasse spoons on the espresso machine (or back shelf)
What is a little buddy?
Ashy, burnt, or bitter are all flavors that we don't want to show up in our coffee. A cup that tastes is most like this indicates this type of extraction.
What is over extracted?
Baking Chocolate, Orange Zest, Brown Sugar are tasting notes for which espresso
What is Hayes Valley Espresso?
This regular finds comfort in the simpler things. Just drop a splash of decaf, fill the rest with the foamiest milk, and don't forget to turn down the fans
Who is Frederica?
Guests are given a wait time for longer than normal anticipated waits - if any station is a full house / backed up, let guest know and ask permission before putting drink through. Use intuition as to whether to share wait time for all other guests
What is Beat 2?
What is Tcho?
Espresso is a brew method with high pressure and a short extraction time; Meanwhile brewed coffee is made with this pressure and this extraction time.
What is low pressure and long extraction time?
We extract Hayes valley at a less than 1/1 ratio. This is the ratio we use when extracting single origin espresso.
What is a 1/2 ratio?
Brian and Audrey are some of our most loyal. Audrey orders a 12oz Americano with steamed oat milk. This is Brian's drink order.
What is a Nonfat Latte?
Table tops are spotless and inviting, dishes are bussed as soon as a guest gets up to leave
What is Beat 5?
This abbreviation describes the process of rotating perishable inventory stock to prevent spoilage.
What is FIFO?
What is the feature of the Blue Bottle Dripper that decreases brew time and creates a consistent flow rate from the dripper to the carafe.
What is capillary action?
This is the amount of grams of water you should add to a shot of Hayes Valley Espresso to go.
what is 20grams?
This is the celebrity Ronnie’s dog is named after.
Who is Clive Owen?
The guest is looked in the eye, a sincere thank you is said. Guests do not hear the words, “you’re welcome”, but rather they are thanked again (e.g. “thank you for coming in”)
What is Beat 4?
This is the intentional order of the slats on our drip menu.
What is Moment's Notice, Drip Blend, SO?