Coverage Completion Date
The screen that the CCD is entered in a claim
What is the PL Coverage Screen
The screen that we enter applicable taxes on a claim
What is the offsets and deductions screen
The state that cannot waive Proof of Birth
What is NY Paid Family Leave
This is required on all initial decisions
What is a phone call to the employee
Where we go to determine the funding arrangement for paid leave branch
What is PDR
The CCD when the first day of absence is in the future
What is the date of the decision
The manner in which we must receive initial tax withholding requests
What is written (never verbal)
The initial certification period for MAPFML
What is 90-days
The SOAP type when manually coding the day level status of an absence
What is Decision SOAP
The screen we use to add the employer as direction of pay for salary reimbursement
What is the special payee screen
The CCD when processing a denial due to medical/proof not received timely
What is the first business day following the medical/proof due date
Applicable offsets under MA PFML
What is workers' compensation and unemployment insurance
The penalty for NYPFL for late certifications
What is 2-weeks
The letter to send when making an initial approval on a paid leave
What is the initial state paid approval letter
Partial week payments are calculated based on this
What is the employee's work schedule
True or false: A CCD would need to be entered when there is no absence requested on the claim
What is false
The NYPFL SIT deduction percentages (2 percentages)
What is 2.5% or 4%
Under NYPFL, the incomplete certification process would provide this as the cure period from the initial due date
What is 7-days
Type of Denial when the claim manager refers the claim denial to a DCS or TL for additional review
What is a level 2 denial
True or false: The claim status must remain active until all payments have been distributed
The CCD for an approval when the first absence is in the past
What is the later of the date we received all necessary info from Employee & Employer + complete certification/ proof or Date of First Absence
True or false: We have to enter both a start date and end date when applying tax deductions
What is false
This is where we can find the recertification period for each state paid leave
What is the state specific job aid
When changing to an intermittent leave pattern from a continuous (or vice versa) under MAPFML, this is required
What is a new claim
True or false: Prudential has the right to recover any overpayments due to an error Prudential makes in processing a claim
What is True