Vocabulary
A healthcare setting where patients are admitted and stay overnight; example: a hospital.
Inpatient Facility
The tasks and procedures a healthcare worker is legally permitted to perform based on their training and certification.
Scope of Practice
Moral principles that guide a person's behavior and decision-making in professional situations.
Ethics
The exchange of information between a sender and receiver, involving encoding, transmitting, and decoding a message.
Communication Process
Basic biological needs required for survival, such as food, water, shelter, sleep, and air.
Physiological needs
A healthcare setting where patients receive care and return home the same day; example: a clinic or doctor's office.
Outpatient Facility
A healthcare worker who assists with patient care tasks in settings such as hospitals, clinics, and long-term care facilities.
Patient Care Technician (PCT)
Rules established and enforced by governing authorities that define legal rights and obligations.
Laws
The transmission of messages without words, through body language, facial expressions, eye contact, and gestures.
Nonverbal Communication
Emotional and social needs, such as belonging, love, self-esteem, and a sense of purpose.
Psychological needs
A credential that validates a standardized level of competency, typically through a national exam.
Professional Certification
Licensed providers such as physicians, physician assistants, and nurse practitioners.
Who can diagnose diseases and prescribe treatment?
A branch of law that deals with offenses against society as a whole, punishable by the government.
Criminal Law
The shared beliefs, values, customs, and practices of a group of people that influence their behaviors and worldview.
Culture
Phases of human growth and development from infancy through late adulthood, each with distinct physical and psychosocial characteristics.
Developmental stages
Ongoing learning activities that keep healthcare workers current in their field; different from formal certification.
Continuing Education
An approach to care that respects and responds to the individual preferences, needs, and values of each patient.
Person-Centered Care
A branch of law that deals with disputes between individuals or organizations, typically involving compensation.
Civil Law
Communication techniques used to support and understand patients, such as open-ended questions, active listening, and validation.
Therapeutic Communication
The ability to adapt to change, maintain healthy relationships, and take responsibility for one's own actions and feelings.
Emotional maturity
A legal document in which a person outlines their wishes for medical treatment if they become unable to communicate
Advance Directive
Refuse the task and report the request to a supervisor.
What should a PCT do if asked to do something outside their scope of practice?
Taking advantage of a patient for personal gain; example: persuading a patient to change their will in a caregiver's favor.
Exploitation
Information based on observable, measurable facts; not influenced by personal feelings or opinions.
VS
Information based on a person's personal feelings, perceptions, or opinions rather than measurable facts.
Objective VS Subjective information
Approaches to treating mental health disorders, including psychotherapy (talk therapy) and medication management.
Mental Health treatment