Good preceptors always have the answers.
Myth. Be relatable! Not everyone knows everything :)
An orientee asks questions frequently and seeks clarification before performing unfamiliar tasks.
NOT concerned.
In this Tier, the Orientee focuses on assessments, vital signs, intake & output, and hourly rounding.
Tier 1
In the SBI model, this component describes the specific observable action the orientee performed.
Behavior.
True or False: Effective preceptors should adapt their communication style to meet the learning needs of the orientee, regardless of their own DiSC style.
True!
The best time for feedback is at the end of the shift.
Myth. Real-time feedback is best!
An orientee consistently attributes mistakes to others, equipment, or circumstances without self reflection.
Concerned.
In this Tier, preceptors should request patients requiring high risk procedures.
Tier 4
"During bedside rounds this morning"...is an example of this SBI component.
Situation.
Your orientee is highly decisive, eager to take on challenges, and becomes frustrated when learning experiences move too slowly. Which DiSC style are they most likely demonstrating?
Dominance (D)
Every orientee should progress at the same pace.
Myth. Everyone comes with different experiences, learns differently, and at different paces.
When giving report, an orientee says oxygen stats instead of oxygen sats
NOT concerned!
The acronym "PIAT" is a core measure of this Tier.
PIAT stands for Putting it All Together! Tier 5
Which feedback statement uses SBI correctly?
A. "You need to communicate better."
B. "During rounds this morning, you presented the assessment clearly and confidently, which helped the team understand the patient's status."
C. "You are a strong communicator."
B.
A new orientee prefers detailed instructions, checklists, and time to process information before performing a new skill. Which DiSC style might they most closely align with?
Conscientiousness (C)
Allowing productive struggle can enhance learning.
Fact. This is a way to exercise critical thinking and build confidence.
An orientee performs skills correctly, but struggles to prioritize care during a busy shift.
Concerned.
In this tier, the preceptor should coach the 5 rights of medication and focus on unit bundle compliance like CLABSI, CAUTI, Falls, and HAPI
Share 3 habits to build into every orientation.
The Daily 5-minute debrief.
The gut check question.
The way back in.
A preceptor with a strong "D" style is paired with an orientee who has a strong "S" style. What communication challenge might occur?
The preceptor may move too quickly or come across as direct, while the orientee may prefer more time, reassurance, and relationship-building.
Good preceptors should be supportive, not critical.
Myth! This can lead to preceptors avoiding difficult conversations with struggling orientees.
An orientee repeatedly says "I'm fine" but cannot explain the rationale behind interventions.
Concerned.
Preceptors focus on coaching and supporting during handoff, especially when it comes to admissions, discharges, and transfers.
Tier 3.
Why SBI over the "Feedback Sandwich"?
The sandwich (positive → corrective → positive) teaches preceptors to bury the real message. It also trains orientees to brace for the "but" and tune out the middle. SBI is clean, respectful, and puts the clinical stakes front and center.
During a code debrief, one team member focuses on efficiency and outcomes, another emphasizes team morale, another reviews every detail of the event, and another highlights team collaboration. Which four DiSC styles are represented?