Excellence
Everyone Responsibilities
Compliance
Experience
Pediatric Readiness
100

How many patients does our Pediatric ED see on an average day?

What is 43 patients

100

This Pillar focuses on preventing harm, reducing risk, and making sure every patient and staff member goes home safely.

What is Safety?

100

This Pillar focuses on evidence-based care, clinical outcomes, performance improvement, and doing the right thing for every patient.

What is Quality?

100

Name all seven Pillars of Excellence that guide our organization's success.

What are

Safety, Quality, Service, People, Growth, Finance, and Community

100

What does Pediatric Readiness mean?

What is having the appropriate resources, equipment, policies, staff competency, and processes to safely care for children?

200

This pillar focuses on engaging, supporting, recognizing, and developing employees through education and professional growth.

What are People?

200

This is the most important piece of information to use when identifying a patient before giving medications, performing procedures, or collecting specimens.

What are three patient identifiers (Name, DOB, and MRN)

200

What medication should be administered early in a moderate-to-severe asthma exacerbation to reduce airway inflammation?

What is systemic corticosteroid?

200

This Pillar focuses on creating an exceptional experience for our patients, families, and each other.

What is Service?

300

Who is responsible for maintaining Pediatric Readiness in the Emergency Department?

What is the entire healthcare team?

300

How do you personally contribute to compliance in the Pediatric Emergency Department?

  • Follow hospital policies and procedures.
  • Maintain required competencies and certifications.
  • Complete required education on time.
  • Follow patient identification and medication-safety standards.
  • Document accurately and timely.
  • Report safety events and compliance concerns.
  • Speak up when a process is not being followed.
  • Know where to find applicable policies.
  • Follow infection-prevention and workplace-safety requirements.
  • Escalate concerns appropriately.
300

The department identifies an opportunity to increase pediatric ED volume and expand services to meet community needs.

What is Growth?

300

Before administering a high-alert medication, the nurse should verify the medication, concentration, dose, patient, route, and this important pediatric factor.

What is the child's weight?

400

The department monitors expenses, staffing productivity, overtime, and resource utilization while maintaining safe, high-quality patient care.

What is Finance?

400

In the Pediatric Emergency Department, who is responsible for the patient and family experience?

What is everyone?

400

What should you do if you step away from a computer displaying patient information?

What is lock the computer/workstation before leaving it unattended?

400

Heal the body, mind, and spirit of those we touch.

What is the MHS mission?

400

A disaster causes a sudden influx of pediatric patients. What should the Pediatric Emergency Department team be prepared to implement?

What is disaster triage, surge management, and prioritization of available resources?

500

This Pillar focuses on serving the community, building partnerships, participating in outreach, and improving the health of the population we serve.

What is Community?

500

What is the greatest strength of our Pediatric Emergency Department?

What is teamwork?

500

These behaviors include treating others with dignity, communicating respectfully, demonstrating accountability, maintaining professionalism, and speaking up when something is not right.

What are the Standards of Behavior?

500

This simple action can significantly influence a family's perception of care: keeping the family informed about what is happening, what comes next, and why there may be a delay.

What is proactive communication?

500

This quality initiative ensures that an Emergency Department is prepared to provide high-quality emergency care to children—even when pediatric emergencies are uncommon.

What is Pediatric Readiness?

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