E-I-F
What are the 3 steps to a guest Interaction? (Framework for Guest Interaction)
Greet-Help-Thank
On the new attendance points system how many points in a Final?
9 points
What year did we start using Guest enterprise wide?
1993
What are the 4 Performance Factors?
Guest Interaction - Execution - Teamwork - Reliability
How do we support our new hires to deliver Team Colors expectations?
One time 50% coupon & Branded red T-shirt at target welcome, Updated TM shop on bullseye shop & use code FREESHIP for free shipping
What 2 things get done in an backroom aisle once a month?
Empty Locations & Visual Health Checklist
What parent company originally created Target?
Dayton Hudson corp.
What are originated sales?
In store sales (non-fulfilment)
What principle can be leveraged to Greet our Guests?
10/4
What are the requirements of a valid Minimum and maximum?
Between 4-40 hours, with a least a 6 hour gap
Approximately how many stores does target operate in the US?
2000
What are the 4Es, and what is their importance?
What is our new OSA metric rolling out in late September?
SCOSA- stores controllable on shelf availability (a more true reflection of what stores can actually control)
Which State has the most target stores?
California (over 320!)
What is tomorrow's Team member hosted event?
Good & Gather
Our GUEST EXPERIENCE is fueled by these 2 things (as stated in our store strategy)
Team & operations
When did Target open its first store?
1962
What are Samir's 5 never out areas?
Checklanes, Endcaps, Sidecaps, Bullseye & Incremental Space