Complications
What is the most common complication from a blood draw?
Hematoma
The force exerted on the arterial walls during cardiac relaxation is
Diastolic pressure
To "walk in someone else's shoes" is known as
Empathy
Children, and mentally handicapped patients should be drawn in what type of room?
Soundproof
Most medical terms can trace their roots to these two languages
Greek and Latin
This complication is seen as small red dots near the phlebotomy site that indicate the patient may have a tendency for prolonged bleeding following the procedure
Petecchiae
This test is performed as a point-of-care procedure to screen for anemia in patients
Hemoglobin
An occupation with a high degree of autonomy, service orientation, and specialized training is known as a
Profession
The constant search for ways to improve product, service, and performance is called what?
Quality Improvement
What procedure is generally done by a nurse of respiratory therapist?
Arterial puncture
Destruction of red blood cells is called?
Hemolysis
The combination of artificial respiration and artificial circulation is known as
CPR
What is continuing education?
An activity that is provided by most employers and professional organizations
What are the facts of quality?
Doing the right thing, Doing it the right way, Do it right the first time, Do it on time
A prolonged bleeding time may be indicative of
Low platelet count
In women venipuncture should be avoided in the arm on the side of a?
Mastectomy
Why is quality control important?
To ensure the proper functioning and performance of the POCT instrumentation
What are the three levels of communication?
Intrapersonal, One-way, Interpersonal
Bonus points if you can define each
What is quality assurance
The process of ensuring that standards of care have been maintained
An individual is considered Rh positive or negative depending on the presence or absence of what
D antigen on their red cells
What is it called when excessive fluid collects in the tissues of a patient?
Edema
Which method of temperature taking is the most accurate?
Rectal
When our background and environment are different than those with whom we communicate, this can be called a
Reference Gap
The document every phlebotomist must be familiar with is the
Specimen collection manual
What gland regulates the pituitary gland?
Hypothalamus