Workplace Scenarios
If you are working at a store and a customer comes in what should you say?
A. (Nothing)
B. "Good Morning."
C. "What's up?"
D. "What are you doing here?"
*Bonus: What is another professional option?*
B. "Good Morning."
*Bonus Answer: Welcome to the store. How are you today? How can I help you?*
If you are focusing that means you are __________ __________.
A. Falling asleep
B. Paying attention
C. Asking questions
*Bonus Question: Give an example of when or where you should pay attention.*
B. Paying attention
*Bonus Answer: During a presentation, at work, when volunteering, when listening to instructions, etc.*
True or False: A team should work together and have a common goal.
*Bonus Question: Give an example of a task/place/or area that you would need to use teamwork.*
TRUE
*Bonus Answer: At work, while volunteering, etc. *
True or False: Diversity means that everyone, including friends, family, and neighbors are all different.
True
What popular candy has a colorful candy shell and a chocolate center?
A. Milky Way
B. Mars Bars
C. M & M's
D. 3 Musketeers
C. M & M's
You are stocking at Walmart and you don't know where to stock an item. What is the best solution?
A. Hide the item randomly
B. Ask for help from a coworker
C. Guess where the item goes
*Bonus Question: Who else could you ask for help if you were at work?*
B. Ask for help from a coworker
*Bonus Answer: Your boss/supervisor/manager*
If you are focusing so much that you are exhausted is that a bad thing?
Yes or No?
*Bonus Question: What can you do if you are focusing for a long time and you need help to refocus?*
Yes
*Bonus Answer: Take a break, drink some water, etc.*
True or False: You will need to use teamwork in almost every job you have.
True (there may be a few exceptions but even if you work independently you will likely still have a team)
True or False: Everyone has a right to their own feelings, thoughts and opinions. When you accept people for who they are, you let go of your desire to change them.
*Bonus Question: True or False: If someone has a different opinion than you, you shouldn't be friends with them.*
True
*Bonus Question: False, it's okay for friends to have different opinions.*
What animal is considered a sea cow? Hint this animal appears on Veggie Tales and is named Barbra _________.
A. Malamute
B. Meerkat
C. Monkey
D. Manatee
D. Manatee
When you are completing a new task at work and you don't remember how to do it, what is the best thing to do?
A. Guess about how to complete the task
B. Skip the new task
C. Ask for help
D. Tell someone else to do it
*Bonus Question: Write down what you would ask your boss if you needed help.*
C. Ask for help
*Bonus Answer: "Can you explain this task to me again please? Etc.*
Name at least one exercise we discussed that helps you focus.
1) Making notes or a to-do list, 2) Meditating, 3) Reading a long book, 4) Exercising your body, 5) Practicing active listening, 6) Do a counting game, 7) Memorize patterns, 8) Complete a crossword puzzle, and 9) Visualize an object.
True or False: A team should be respectful of each other's opinions.
*Bonus Question: If your team member suggests a team name that you don't like how can you respond respectfully?*
True
*Bonus Answer: suggest another name, compromise, add a word before or after to the name, etc.*
When you accept someone's differences that means that you...
A. Tell them to change
B. Respect their differences
C. Ignore them
B. Respect their differences
What was the character's name in Monsters Inc. that was green and had one big eye?
A. Sully
B. Mike Wazowski
C. Boo
B. Mike Wazowski
You are working and you accidentally break a tool, what is the best option to follow?
A. Hide the tool
B. Tell your manager
C. Blame it on someone else
D. Buy a new tool to replace it
B. Tell your manager
Let's practice our focus.
Can your team count by 5's until you get to 100? In order to get the points, each member on your team has to take a turn doing it.
Staff will determine if your team did the activity correctly.
At this stage of team development team members are committed to the team and the organization, they take responsibility for making improvements and examine the best way for the team to function.
A. Stage 1: Forming
B. Stage 2: Storming
C. Stage 3: Norming
D. Stage 4: Preforming
D. Stage 4: Preforming
Part of celebrating differences is being respectful towards others. Which of these is something you should NOT tell another person?
A. I like your dress
B. You are doing a great job
C. You look like you gained weight
D. Your hair looks nice
C. You look like you gained weight
(You shouldn't comment on another person's body)
What fruit is typically yellow, orange, or red with orange colored fruit?
A. Melon
B. Mandarin
C. Mango
C. Mango
Your coworker makes fun of another coworker in front of you, what is the best option to follow?
A. Laugh because you are uncomfortable
B. Join in and make fun of them too
C. Tell your coworker that's not appropriate
D. Yell at the coworker
C. Tell your coworker that's not appropriate
You become “___ _____ _______,” dealing only with the task at hand. In this state, your mind can think two or three steps ahead, meaning you can see a clear path to the final goal.
A. Out the zone
B. In the zone
C. Focused and determined
B. In the zone
At this stage of team development members question why the team was formed, find it hard to work together and make decisions, may distrust or not understand one another.
A. Stage 1: Forming
B. Stage 2: Storming
C. Stage 3: Norming
D. Stage 4: Preforming
B. Stage 2: Storming
A stereotype is an idea or belief about a thing or group that is based upon how they look on the outside.
True or False: It is okay to follow stereotypes because it doesn't matter what someone thinks or feels.
What Disney character is a mouse that sometimes plays in a clubhouse?
A. Mamma Mia
B. Mickey Mouse
C. Moana
D. Mulan
B. Mickey Mouse