Property Tax
What is the Current Property Tax Penalty for 2024?
What is 1.75%
Who dressed up as a Banana for Halloween?
Who was Mike.
What is the difference between SAID and SIS customers?
What is SAID accounts are paid by DSS.
and SIS accounts are paid by the customer.
Where did Mike work before Corporate Revenue?
Where is Human Resources.
What are the 4 verification questions asked at the top of every call?
DOB
Phone number
Source of income
Email address
What is the Arrears Tax Penalty for 2024?
What is 2.25%
What is the fixed amount billed for garbage from January to June 2024?
What is $9.92 per month
When does a commercial account require a deposit?
What is every time.
We have a Teams Chat between us and the Service Saskatoon desk located in the lobby. What is this chat called?
What is City Hall Lobby Communications.
How is EPP manually calculated?
What is add the last 12 months of billing & divide by 11, provided we have current meter reads.
What 3 months of the year do Reminder Notices go out?
What is February, September & November.
A scam that tries to trick you into revealing personal information is called?
What is a Phishing scam.
When do we charge a residential deposit?
When an accounts 2 yr history shows:
- more than one returned item
- 60 days in arrears
- an arrears reconnect.
When does TIL start?
What is 5:10pm.
Effective January 1, 2024, water and wastewater rates will increase by an average of what percentage?
What is 4.6%
If you want a payment to be applied to the supplementary tax bill, What CIS step is required?
What is a transfer from Supp to Current (Tax Transaction).
Theresa has two cats. What are their names?
What is Clover & Poppy.
Who holds the title of 'Highest Recorded Calls' in one day?
Who is Tammy with 125 calls!
What is the minimum calls answered per day expectation?
Bonus if you can answer for both Customer Service and Collections.
Customer Service 50 calls/day
Collections 80 calls/day
If the dial on your water meter shows the hand between the 9 and 0 what is the number reading?
What is 9.
When is the next Re-Assessment year?
What is 2025.
What month do we not accept catch-up payments for TIPPS?
What is May.
A craft fair, hobby show or home improvement show require what type of business license?
Bonus points if you can tell us the cost of the license?
What is a Trade Show License.
What is $500.00
What is the minimum contact log goal?
Bonus if you can answer for both Customer Service and Collections.
Collections 100%
Customer Service 30%
Which section changes a disconnect status to off?
What is Collections.