KidHub Policies
Programming
Emergency Procedures
Behaviour Management
Health & Safety
100

A child arrives who is not scheduled for the day, what do you do?

You call Management to make sure they are able to stay. DO NOT let the parent leave until you have heard back from Management.

100

What is the attendance point from A to B 

- Have the children physically move to a different place 

- Once everyone has moved to point B, all staff do a headcount and confirm with the ipad that everyone is account for 

100

You have a child who bumps their head on the playground what do you do?

You make sure the child is okay, give them a concussion check (found on the tablet dashboard), get all the information BEFORE calling management to call home and let the parent know what happened. Write a report for the parents.

100

What are some of KidHub's Attention Grabbers?

- Chica Chica - Boom Boom
- KidHub High Five
- 123 eyes on me- 123 eyes on you
- If you can hear me TOUCH YOUR NOSE!
- Spongebob... SQUARE PANTS

100
What first-aid procedures can you use in a school-age program? 

- Bandaid
- Saline or water to wash wounds ( no alcohol wipes)
- If big scrape or cut, take a photo beforehand but put a bandaid 

200

What do you do if someone arrives to pick up a child who is not on the pick up list?

Call Management and they will contact the parent to make sure it is approved. DO NOT let the child go with the person until you hear back.

200

Playground Safety 

- Make sure staff are moving around the playground
- Give specific boundaries for the children

200

What do you do if a child is still at the centre after we close?

Call management right away and they will get in contact with the parents.

200

Quick easy transition games 

- I spy
Simon says
penguins 

200

Fire Drills
When do we do them?
How long should it take?
What do you do if Children are not take the fire drill seriously 


- once a month
- 1.5 minutes to get out of the building
- 3-4 minutes total
- Explain that fire drills save lives and mention that Management will come in to talk with them and we will redo the fire drill for the month

300

What is our medication policy? 

- communication from management that child is starting medication
- medication form filled out EACH time you administer the medication to the child
-medication and form in the LOCKED medication bag

300

What is a Behaviour Support plan?

- Children will have individual support plans when they have escalated behaviour
- Management and staff will work together to create a plan to support the child in our program
- We also chat with the parents about this 

300

What do you do if your head count doesn't match the IPad?

- Ask team members to make sure you are not miss counting.
- Get all children to stop playing and to come to the teachers
- Do Attendance Point A-Point B
- Call management if no one saw a child leave 

300

What is our Flag system and who determines when a flag is given?

Warning - First time incident
Yellow Flag- One day suspension
Orange Flag- One week suspension
Red Flag- Expelled from KidHub

Management will determine what Flag should be given but all information needs to be in the EOD and documented VIA reports.

300
Hand washing

When do we do hand washing?
How long should we wash our hands for?

- Whenever you come into the building
- Before eating snack or lunch
- 20 sec with hot soapy water 

400

KidHub has a specific way of doing attendance - what is that policy?

Attendance Point A- Point B!
Children will physically move to a different area during attendance. After all children have transitioned, staff will do a head count to confirm the number matches the number on the iPad.

400

What is the difference between a head count and attendance ?

What do you do if your head counts don't match 

- Attendance: we do point A-to-point b
- head count - the children are playing and you are counting to make sure the number matches the ipad
- Check with the other staff to see if you miss counted . stop play and do attendance point a to point b 

400

You are bringing your group inside from outside play when a child trips, falls, and appears to have a broken arm. What should you do?

Stay calm and reassure the child. A serious injury can be frightening, so helping the child remain calm is important. Avoid moving the injured arm and stabilize it using a sturdy object such as a clipboard, ice pack, or LEGO board. Secure the arm to the support to prevent further movement. Notify management immediately, provide details of the incident, and follow procedures for contacting the child's parents/guardians and arranging further medical care if needed.

400

What do you do if you have a child that doesn't want to leave the park and it is time to go back?

Give the child advance warnings before it is time to leave (for example, a 10-minute and 5-minute reminder). When it is time to go, stay calm and acknowledge their feelings: "I know you're having fun and don't want to leave." Offer choices when possible, such as choosing one last activity or helping lead the group back. Be firm and consistent with expectations that everyone must leave together. If the child continues to refuse, ensure the group is supervised and seek support from another staff member or management if needed. Never leave a child behind or allow them to stay at the park without supervision.

400

What do you do if a child arrives to the program and has peanuts in their lunch?

-Ensure the child does not eat the peanut-containing food in the program.
-Sanitize the area that the child was at to prevent cross contamination.
- Offer the child an snack from the snack bin
- Contact Management and we will tell the parent (or we will tell you to tell the parent at pick up!)

500

Emergency evacuation spots
if there is a real fire and you can not go back into the build you got this spot 

Sherwood-Woodlawn Centre / If at Woodlawn, go to Maple
Southport- Glen Stewart basketball court
West Royalty - Apax Auto
Town Centre - Skateboard park 


500

When should you contact Management? 

-Parent Complains
-Landlord approaches them
-Child is seriously hurt
-Concerns about another staff member
- Anything you are unsure about in our program  

500

What are some common Allergies that we need to be aware off?

What is the Anaphylaxis Report?

-Dust, pets, latex, peanuts, shellfish, pollen, skin sensitivity

-Any child with a life-threatening allergy will have a written plan with each staff assigned a role 

500

What is group behaviour management we have a KidHub?

- pom pom point ( HEROES)

500

What do you do if a child arrives to our program alone without an adult?

-Greet the child, sign them in and contact management right away
- Ask the child who dropped them off (if anyone did drop them off)
- If a parent is dropping off and NOT coming into the building, please immediately go outside to try to catch them
- Contact management to let them know that they arrived without a parent or without the parent coming inside

M
e
n
u