Concessions
What fryer setting do you cook the Raspberry cheesecake chimis and tornados on
Mozzarella sticks
If a lifeguard crosses there arms and looks at you what dose that mean
Do not send people down there is something going on that we cannot see and it isn't safe to send more people down the slide>
What do you say to someone if they don't have a clear bag
hi Im sorry we have a clear bag policy and since that bag isn't completely see through I cant let that bag in
If someone called asking when time we close how do you respond.
"Today we close at 5/7" (depends on what pool/if lessons are happening)
You see a guest sneak food over the fence to someone already inside the pool.
tell a manager
How often should you mop AND sweep in the concession stand
EVERYDAY
should you let kids sit in the water and let it ________ at the top of the slides
OVERFLOW
How old do kids have to be to be able to get in by themselves (without an adult)
12 years old
some ones card declined
tell them it just isn't going through (do not say their card declined or be rude)
how tall do you have to be to go down the slides
no height requirement, just have to be able to fully swim on their own
How do you change the cheese bags
1. Take out both bags
2. Un-screw the cheese nozzle from the first bag and open the new bag with the cheese key
3. put the cheese nozzle back on the new bag and but back in warmer
4. PUT A NEW BAG OF CHEESE IN ON TOP
If a rider refuses to follow slide instructions after multiple warnings, staff should do this
remove them from the slide and notify a the next person coming up.
can you let someone come in to pick up their kid without paying?
Yup, just pay attention
You are the only attendant at the hut when a child approaches you crying because they can't find their parent.
keep the child with you and walkie for a manager, try to keep the child calm and ask what the parent/guardian looks like.
If the pool closes early because of inclement weather, guests generally do not receive this.
refund?
What do you do with the old oil on Mondays when closing?
put into a old container
ex :
- Old empty oil jug (preferred)
- Empty ice cream container
This is the first thing the top-slide attendant should check before sending the next rider.
that the previous rider is completely out of the catch pool or on the ladder
What outlet do you plug the phone into
The one with the blue cord coming out of it
You dispatch a rider before the previous guest exits the catch pool, causing the bottom guard to stop the next rider. What safety rule was violated?
making sure that the all patrons where out of the water before sending new people down
can A guest leave the facility for lunch and come back later
yes just try to remember who they where for when they come back
What time do you shut off the Fryer & Popcorn machine
6:30 PM for both
How do you properly rotate
Show the class
Person 1. Walk up and let person 2 know that that you are there to take over
Person 2. Tell person one how many people are in the water
Person 1. Hold a thumbs up to show that you are taking over
Person 2. Hold up a thumbs up to show you are handing over your role
how old do people have to be to accompany there sibling who is below 12 years old
16 years old
What happens when your on the slides and you hear a 2 long.
Get everyone off/out of the slides and stand at the bottom and do NOT let anyone on the slides. As well try to keep people contained as much as you can from where you are until they give an all clear signal, then you can resume slide dispatch.
A parent says, "I'm only going in to watch my kids. I'm not swimming. I shouldn't have to pay admission." how should you respond
Anyone entering the facility must meet the admission requirements unless they are there to pick up a camp kid