Job Crafting
Job crafting refers to strategies taken by who?
Employees
True or false? Emotional intelligence can be improved.
True
Broaden-and-build theory describes how resilience can be promoted through ___.
Positive emotions
Researchers such as Baumeister, Leary, Deci, and Ryan describe relationships as… “nice to have” or “a fundamental human need?”
A fundamental human need
Working because it is interesting/fun reflects _____ motivation.
Intrinsic
Name one antecedent of job crafting.
Work autonomy, proactive personality, or having more complex tasks
Higher emotional intelligence is [positive/negatively/not] correlated with job stress.
Negatively
The “undoing hypothesis” describes how experiencing positive emotions can undo the effects of what?
Negative emotions (especially stress)
Positive work relationships are ____ correlated with work productivity.
Positively
When someone is in _____, they are so deeply engaged in a task that it feels like time “flies by.”
Flow
How can employees be encouraged to job craft?
Give them tailored feedback highlighting misalignments between their job and strengths
In the RULER model of emotional intelligence skills, “L” represents…
Labeling
____ is the ability to succeed despite challenges.
Resilience
Describe one benefit of workplace relationships (besides increases productivity).
They help employees feel more comfortable taking risks, improve communication, reduce conflict, increase worker engagement, satisfaction, and loyalty, and promote a stronger organizational culture
_____ describes having a positive impact on others.
Beneficence
Which job crafting strategy involves taking on new, difficult tasks?
Increasing challenge/demands
Going for a walk to try to boost your mood is an example of which emotion skill?
Emotion regulation
Name one characteristic of burnout.
Emotional exhaustion, cynicism, & reduced sense of effectiveness
List 1 feature of positive work relationships (according to Roffey).
Trust, respect, empathy, psychological safety, & mutual support
What are the 3 basic human needs identified in self-determination theory?
Autonomy, competence, and social relatedness
Name a positive outcome of job crafting.
Improved employee well-being, improved work performance, & reduced employee turnover
Identify one behavior of an emotionally intelligent leader.
Encouraging open communications, creating inclusive environments, & cultivating trust
Identify one component of self-compassion.
Mindfully acknowledging emotions, recognizing your humanness, & treating yourself with self-kindness
Describe at least one practical step that a leader can take to support positive relationships at work.
Express appreciation, check in regularly, provide constructive feedback, encourage peer support, & create space for connection
In Seligman’s flourishing model, what does “PERMA” represent?
Positive emotions, engagement, relationships, meaning, and achievement/accomplishments.