Bases of Power
Reward, Punishment, Legitimate, Information, Expert, Referent
One of the characteristics associated with acquiring power
Extraversion, Neuroticism
Name two influence tactics
Rational Appeal, Consultation, Exchange, Coalition, Legitimation, Pressure, ingratiation, personal appeals, inspirational appeals
The two categories the bases of power are split into
Positional and Personal
One of the social process associated with acquiring leadership
Idiosyncracy Credits, Seperate Accounts
The three types of outcomes
Resistance, Compliance, Commitment
Others are willing to comply because they admire, respect, or want to please you
Referent Power
Two components of Idiosyncracy credits
Competence, Conforming
Appeal to friendship, loyalty
Personal Appeal
The two most objective bases of power
Reward and Punishment
The advantage of neuroticism in leaders
Unwillingness to let others down
Three tactics that tend to produce the most commitment.
Rational appeals, consultation, and inspirational appeals