Replacement Plan
Service Plan
Random
Role Play
Truck Boxes
100
This is the price range for products that qualify for a replacement plan.
What is 200 dollars and under
100
The service plan covers products at this price range.
What is 200 dollars and over.
100
GURA means this.
What is Greet, Uncover, Recommend, and Ask.
100
This is what you should say when at the product, and/or at the register when first beginning a conversation about power plus.
What is "did you know that this product offers our power plus program?" (Or a deviation of this).
100
This is the Time period offered for all truck box plans on the Power Plus program.
What is a two year plan.
200
Replacement plans come with two time periods that they cover.
What is a one year plan and a two year plan.
200
This is provided for all maintenance items purchased for the product under the service plan.
What is a 30% reimbursement (New for 2015!)
200
This is provided when your lawn mower is not fixed within two weeks with a service plan.
What is 50 dollars towards getting your lawn cut.
200
This is how many times you should ask a customer to purchase the power plus plan if they refuse.
What is three times.
200
These are the issues that are covered under the Power Plus truck box plan.
What are springs, keys, and other various items.
300
ALL products that qualify for a replacement plan are covered for these two issues.
What are factory defects and wear and tear.
300
This happens when the product cannot be repaired.
What is full product replacement.
300
These are the two different time periods that are offered with a service plan.
What is 3 or 4 year service plans.
300
This is what you don't do when at the register and the power plus option comes up.
What is skip the question.
300
If a truck box has an issue that occurs, it is only covered in the Power Plus plan under these circumstances.
What is if the truck box is affected by any factory defects and wear and tear.
400
This is covered with ONLY pneumatic and electric handheld tools.
What is accidental damage.
400
This is when pickup and delivery is available on the product.
What is for all riding lawn mowers and any product 800 dollars and over.
400
DOUBLE JEOPARDY: This is the phone number for the 24/7 helpline for power plus.
What is 1-866-765-2687.
400
This is the Tractor Supply infamous acronym that you can use to make the power plus sale.
What is GURA.
400
This is the price of truck box plans.
What is $29.99.
500
The replacement plan begins at this time.
What is after the manufacturers warranty.
500
This type of use is not covered under the service plan.
What is commercial use.
500
DOUBLE JEOPADRY: This is who is in charge of selling the Power Plus plans.
ALL TEAM MEMBERS!!!!
500
This is the plan that you should ask for the sale first on a product as it is the most profitable for TSC, and helpful for the customer.
What is the four year service plan or the two year replacement plan.
500
These should be the questions you should be asking when helping a customer choose a truck box.
What is the size of the truck bed, and what purpose are you using the truck box for, and etc.
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